Healthcare Practice Operations Lead

Pope Recruitment Pty; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Pope Recruitment Pty in Sydney seeks a highly organized Practice Manager to oversee daily operations, manage staff, and maintain client and patient service standards.

You will develop policies, monitor budgets, ensure regulatory compliance, and collaborate with healthcare providers to deliver quality care. Strong leadership, 5+ years' healthcare management and proficiency with Microsoft Office and healthcare software are required.

Qualifications

• Bachelor’s degree in healthcare administration, business administration, or related field.
• Minimum of 5 years of experience in healthcare management or related field.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Knowledge of healthcare regulations and compliance requirements.
• Proficient in Microsoft Office and healthcare management software.

Responsibilities

• Manage and supervise staff, including hiring, training, and performance evaluations
• Develop and implement policies and procedures to ensure efficient workflow and compliance with regulations
• Monitor and manage financial performance, including budgeting, billing, and collections
• Maintain a high level of customer service by addressing patient concerns and resolving issues
• Collaborate with healthcare providers to ensure quality patient care and effective communication
• Manage inventory and supplies, including ordering and stocking
• Ensure compliance with all regulatory requirements, including HIPAA and OSHA

Skills

Staff management

Budgeting

Healthcare operations

Regulatory compliance

Communication skills

Policy development

Leadership

Customer service

Education

Bachelor’s degree in healthcare administration, business administration, or related field

Tools

Microsoft Office

Practice management software

Job description

Pope Recruitment Pty in Sydney seeks a highly organized Practice Manager to oversee daily operations, manage staff, and maintain client and patient service standards.

You will develop policies, monitor budgets, ensure regulatory compliance, and collaborate with healthcare providers to deliver quality care. Strong leadership, 5+ years' healthcare management and proficiency with Microsoft Office and healthcare software are required.