Healthcare Customer Success & Support

Stryker

Australia

Hybride

AUD 30 000 - 41 000

Plein temps

Il y a 4 jours

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Avantages offerts par ce poste

Career development

Healthcare benefits

Parental leave

Volunteer days

Culture & awards

Flexible work

Onsite gym

Employee discounts

Résumé du poste

Stryker is hiring a Customer Service Representative in Australia to be the trusted contact for hospitals, healthcare administrators, and internal teams. You’ll investigate inquiries, resolve issues, and drive process improvements that enhance patient care.

You will collaborate across departments, maintain accurate records, and ensure compliance while delivering outstanding customer experiences. Hybrid or onsite work options are available, with opportunities for growth within a global healthcare

Qualifications

Full Australian working rights.
Strong communication and interpersonal skills.
Ability to manage multiple priorities and stay calm under pressure.
Experience in customer service or stakeholder management preferred.

Responsabilités

Serve as a liaison between hospitals, internal sales reps, marketing and other stakeholders.
Manage inquiries and resolve issues with professionalism and care.
Investigate complex cases and identify opportunities for process improvement.
Maintain accurate records and ensure compliance with internal systems.
Collaborate across teams to deliver exceptional customer experiences.