Case Management Consultant (528743)

Department of Health, Tasmania; Hobart; On-site; AUD 112,000 - 127,000; Full time

Benefits offered by this job

Professional development

Leave entitlements

Fitness Passport

Job summary

The Department of Health, Tasmania, invites applications for a Case Management Consultant to provide high-level advice and consultancy across employment matters. You will support managers and staff to address complex workplace issues in a fair, practical way.

You will contribute to policy development, conduct research on employment matters, and liaise with a broad range of stakeholders to drive best-practice employee relations within a permanent day-shift role.

Qualifications

• High-level knowledge of contemporary HR management issues and employment legislation that apply in the Tasmanian State Service context.
• Sound understanding of procedural fairness and its practical application in a modern HR service.
• Experience providing high-level HR consultancy on complex issues including legislation interpretation, complaint handling, and dispute resolution.

Responsibilities

• Provide high-level HR consultancy across complex workplace matters.
• Contribute to development of policies and procedures; undertake research and analysis on employment matters.
• Prepare correspondence and liaise with a broad range of stakeholders.
• Support the Department in achieving best-practice employee relations outcomes.

Skills

HR consultancy

Employment law

Procedural fairness

Stakeholder liaison

Education

Tertiary qualification in HR/Business

Job description

• Applicant Guide

The Team

The Case Management team forms part of People and Culture within the Department of Health. The team provides specialist advice and guidance across a broad range of employment matters, including employee grievances, complaints, performance management and workplace conflict. The team partners with stakeholders at all levels of the organisation to assess concerns, identify appropriate pathways for resolution and ensure matters are managed consistently and in accordance with relevant policies, procedures and best practice principles.

The Role

As a Case Management Consultant, you will provide high-level advice and consultancy services. The role is responsible for supporting managers and employees across the Department to address complex workplace matters in a fair, practical and solutions-focused way.

You will contribute to the development of policies and procedures, undertake research and analysis on employment-related matters, prepare correspondence, liaise with a broad range of stakeholders, and support the Department in achieving best practice employee relations outcomes.

You will need

• High level knowledge and understanding of contemporary human resource management issues, employment legislation and industrial Awards/Agreements as they apply within the Tasmanian State Service context; together with a sound understanding of the principles of procedural fairness and their practical application in a contemporary HR service.
• Demonstrated skills and experience in providing a high-level HR consultancy service in relation to dealing with complex issues including legislation interpretation, complaint handling and dispute resolution, within the political, social and organisational environment of health and human services in the public sector.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Permanent, day worker position, working 76 hours per fortnight, commencing asap.

Please note the unit will accept applications from North, Northwest and South.

• Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$111,754 to $126,579 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2025

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Applicants should note the following criteria are desirable:

• Satisfactory completion of an appropriate course of study from a recognised tertiary institution

Note: - Please refer to the Application Guide for more information of pre‑employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Case Management Consultant - Workplace Relations Band 6

Application Guide:

• Applicant Guide

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Eliza Bowles

Position: Senior Consultant - Case Management

Phone number:0437 113 644

Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen till some of the lived experiences from within the department through some of the wonderful staff and hear about their journey to relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast – Spotify

One Health Podcast – Apple

Tasmanian Health Careers | Tasmanian

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.