Health Info Services Officer

Healthscope Hospitals; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Prince of Wales Private Hospital, part of Healthscope Hospitals in Randwick, Sydney, is seeking a Health Information Services Officer. You will join a fast-paced team, handle medical record retrieval, information provision, and records management while upholding patient privacy and data security.

This permanent full-time role requires accurate admin skills and the ability to work autonomously or in a small team, Monday to Friday.

Qualifications

• Experienced administrator with a commitment to delivering outstanding customer service.
• Authority to work in Australia.
• Proficient in email, web-based applications, Microsoft Word and Excel.
• Excellent communication and organisational skills.
• Ability to work autonomously and as part of a small team.
• Ability to meet deadlines and adapt to changing business needs.
• Commitment to document security and patient privacy.
• Experience with the WebPAS patient information system is desirable.
• Previous experience in healthcare settings or health information services is desirable.

Responsibilities

• Medical record retrieval.
• Provision of health information to internal and external clients.
• Filing of paperwork and medical records.
• Day-to-day functionality of the Health Information Service Department.
• Participating in performance improvement activities.

Job description

• Join one of Sydney’s leading private hospitals


• Ongoing trainingby friendly and supportive team


• Full Time role available – Monday to Friday

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

An exciting opportunity exists for a highly motivated Health Information Services Officer to join our team.

Prince of Wales Private is seeking an experienced administrator to join our team on a permanent full time basis. In this fast paced and varied environment you will take pride in your work, have a friendly and positive work attitude and a commitment to delivering outstanding customer service.

As a Health Information Services Officer your responsibilities will include

• Medical record retrieval


• Provision of health information to internal and external clients


• Filing of paperwork


• Filing and culling of medical records


• Day to day functionality of the Health Information Service Department


• Participating in performance improvement activities


• Authority to Work in Australia


• Proficient in use of email, web based applications and Microsoft Word and Excel


• Excellent communication and organisational skills


• Ability to work autonomously and as a team member in a small team environment


• Ability to work within deadlines


• Flexibility in responding to the changing needs of the business


• Commitment to document security and patient privacy


• Experience with the WebPAS patient information system (Desirable)


• Previous experience in a healthcare setting or record keeping environment (Desirable)


• Previous experience in Health Information Services (Desirable)

About us

Join a Team That’s Leading the Way in Private Healthcare

Prince of Wales Private Hospital is a centre of excellence in complex surgery, with a reputation for clinical safety, innovation, and outstanding patient outcomes.

Located within the prestigious Randwick Health & Innovation Precinct, we collaborate closely with Sydney Children’s Hospital, the Royal Hospital for Women, and Prince of Wales (public) Hospital—offering a dynamic and progressive environment.

While we are leaders in orthopaedics, neurosurgery, gynaecology & general surgery, we are also one of NSW’s premier maternity hospitals, caring for over 1,600 expectant families each year.

At Prince of Wales Private Hospital, you’ll be supported by expert leaders, work alongside a team committed to excellence, and have access to ongoing professional development to flourish and grow in your career.

If you’re looking to be part of a culture of excellence in an innovative and highly respected private hospital.

Why Healthscope?

When you join Healthscope, you become part of our Community of Care . Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You’ll also benefit from:

• Flexibility to work across one or multiple hospitals across our network.


• Discounted health insurance (non-casuals only)


• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 16 th November 2026

More Information

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.