Health Care Provider

Each; City of Melbourne; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading mental health organization is seeking a Team Leader – Intake & Brief Intervention in Melbourne. You will lead a team supporting young people with mental health needs, manage intake processes, and implement evidence-based interventions. An ideal candidate has a minimum diploma in a relevant field and experience in youth mental health. The role offers competitive salary and flexible work arrangements.

Benefits

Flexible work arrangements

Not-for-Profit Salary Packaging

Professional development opportunities

Qualifications

• Experience working with varied mental health needs.
• Ability to meet deadlines and set priorities.
• Understanding of the Primary Health Care sector.

Responsibilities

• Lead a team for timely client access to services.
• Manage the intake system and triage.
• Ensure tailored evidence-based interventions.

Skills

Experience with adolescents and young adults

High-level interpersonal skills

Negotiation skills

Understanding of diverse backgrounds

Ability to multi-task

Education

Diploma in Youth Work, Counselling, Psychology, or related field

Job description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.

headspace is the National Youth Mental Health Foundation, with Each as a leading agency since 2006. We provide early intervention mental health services to 12-25-year-olds across Australia, offering support through over 145 communities, online and phone counselling, vocational services, and schools.

Job Description

• Full time, max term until 30 June 2026
• Based at Narre Warren & Pakenham, on the lands of the Bunurong and Wurundjeri Peoples
• $55.97–$58.45 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550

About the program
Join the headspace Casey Cardinia team, a passionate group dedicated to improving the mental health and wellbeing of young people across Narre Warren and Pakenham. We provide early intervention, brief treatment, and outreach, supporting young people and their families to access the right care at the right time.

Your role, your impact

As Team Leader – Intake & Brief Intervention, you’ll lead a team making a real difference for young people and families. You’ll manage the intake system, ensure timely access to services, and deliver evidence-based brief interventions. Your leadership will help shape a supportive, high-performing team and strengthen partnerships across the community.

Key responsibilities:

• Oversee and support timely access for young people referred to headspace Narre Warren and Pakenham
• Manage the centralised intake system, including triage, assessment, and referral
• Ensure evidence-based brief treatment is delivered, tailored to young people and families
• Build and maintain stakeholder relationships to support client pathways and collaborative care
• Provide clinical and operational leadership to the Intake & Brief Intervention team
• Monitor KPIs, conduct audits, and maintain accurate client data and reporting
• Support workforce development through induction, supervision, mentoring, and training
• Manage new funding opportunities as they arise within Intake and Brief Intervention Model
• Participate in community engagement and awareness activities

Who we’re looking for

You’re a compassionate and skilled leader who thrives in a fast-paced environment, passionate about supporting young people and empowering your team to deliver high-quality care.

• Experience working with adolescents and young adults with varied and complex mental health needs
• High-level interpersonal, negotiation, and communication skills
• Ability to multi-task, set priorities, and meet deadlines
• Experience in assessing and treating young people with moderate to severe mental health difficulties
• Understanding of the Primary Health Care sector and Child & Youth Mental Health
• Experience working with diverse backgrounds, including CALD, Indigenous, LGBTIQA+, and young people at risk
• Minimum Diploma level qualification in Youth Work, Counselling, Psychology, Occupational Therapy, Social Sciences, Social Work or a related discipline
• Current state-based driver’s licence

What will make you stand out

• Leadership experience in a relevant field
• Experience collaborating within a leadership team
• Understanding of the Not-For-Profit sector and health services

What’s in it for you

• Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care
• Balance your way – Flexible work arrangements to help you juggle work and life commitments
• Competitive salary – Based on your experience, plus above-award conditions and generous leave options
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
• Professional development & training – Access mentoring, supervision, leadership pathways, and discipline-specific learning
• Endless career opportunities – With over 200 programs across QLD, NSW, ACT, and VIC, there are plenty of pathways to progress

Equal Employment Opportunity