Head Quarters Coordinator

The Adecco Group; Canberra; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Adecco Group is seeking an organised Office Coordinator for the DFR Careers Headquarters in Canberra. You will greet visitors, coordinate facilities and WHS activities, and support executives and VIP guests on site. This role requires Australian citizenship and the ability to obtain an AGSVA security clearance.

You will inductions for new starters, manage workplace services, and coordinate meetings with key stakeholders, ensuring a smooth, compliant and welcoming HQ environment.

Qualifications

• Experience in customer service, workplace experience, hospitality, concierge, events or a similar people-focused environment.
• Ability to manage tasks, schedules and priorities with attention to detail.
• People-oriented with strong engagement and organisational skills.
• Confident handling VIPs and important visitors with ease.
• Ability to perform under pressure and be proactive.

Responsibilities

• Be the first point of contact within the DFR HQ for all visitors, employees, contractors and client guests, ensuring exceptional customer service and a positive representation of the Adecco and ADF Careers brand.
• Main point of contact for facilities and maintenance services at HQ
• Support staff located at HQ to meet WHS obligations, as well as undertaking Fire and Emergency Warden duties
• Undertake new starter inductions and act as a key point of contact for workplace services and support
• Support DFR Senior Executive onsite at HQ and VIP visitors
• Support the Adecco DFR Executive Office in its administrative functions
• Represent Adecco DFR Executive Office in interactions with key stakeholders
• Manage meeting rooms and assist with major stakeholder meetings onsite

Skills

Customer service

Hospitality

Organising

VIP handling

Time management

Communication

Job description

• Be the welcoming face of ADF Careers Headquarters
• Create a safe, collaborative and efficient workplace through exceptional office coordination.
• Be part of one of the most important missions in Australia

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.
Be you, and we’ll be better together.
To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

What you will be doing

You will:

• Be the first point of contact within the DFR HQ for all visitors, employees, contractors and client guests, ensuring exceptional customer service and a positive representation of the Adecco and ADF Careers brand.
• Main point of contact for facilities and maintenance services at HQ
• Support staff located at HQ to meet WHS obligations, as well as undertaking Fire and Emergency Warden duties
• Undertake new starter inductions and act as a key point of contact for workplace services and support
• Support DFR Senior Executive onsite at HQ and VIP visitors
• Support the Adecco DFR Executive Office in its administrative functions
• Represent Adecco DFR Executive Office in interactions with key stakeholders
• Manage meeting rooms and assist with major stakeholder meetings onsite

What you will bring

Your background will demonstrate:

• Experience in customer service, workplace experience, hospitality, concierge, events or a similar people-focused environment
• Managing tasks, schedules, and priorities with attention to detail.
• People person with a love for engagement and organising.
• Confidence and ability to look after VIPs and important visitors with ease.
• Performs well under pressure
• Self-starter and able to identify value add activities
• Ability to provide outstanding service to contractors, employees and client guests, addressing their needs promptly and professionally.

• Exposure to facilities, workplace operations or compliance activities (advantageous, but not essential)

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.