Head of Super Advice & Strategy

Marsh McLennan; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Mercer in Sydney is seeking a senior leader to drive the advice strategy for Mercer Super. This hybrid role requires office presence at least three days per week and focuses on delivering high-quality member advice services and strategic initiatives.

You will manage intrafund advice operations, external advisers, and regulatory compliance while partnering across the Marsh network to optimise outcomes for members and the business.

Qualifications

• Relevant undergraduate qualification essential.
• RG146 compliance mandatory.
• At least 10 years of relevant industry experience in intrafund advice.
• Experience managing external financial advisers and licensees, including representation on AP Lists (APLs).
• Strong knowledge of super fund and super fund advice operations, flows, retention and growth drivers.
• Senior stakeholder management with Executive, Board and regulators.

Responsibilities

• Lead the development and annual review of the advice strategy aligned with Mercer Super’s strategy.
• Oversee intrafund advice provision and adviser service experience.
• Drive initiatives to support member confidence, retention, growth and better outcomes through advice services.
• Manage supplier relationships, service levels, reporting, risks and controls related to advice functions.
• Monitor metrics related to advice initiatives and outcome delivery.
• Ensure risk and control frameworks comply with regulations while optimising advice service proposition.
• Oversee projects related to advice strategy, including regulatory, product or experience changes.
• Represent Mercer Super at external conferences to promote the advice proposition.

Skills

Stakeholder management

Adviser management

Superannuation knowledge

10+ years intrafund experience

Strategic thinking

Education

Undergraduate qualification

Postgraduate qualification desirable

RG146 compliance (cert)

Job description

Mercer in Sydney is seeking a senior leader to drive the advice strategy for Mercer Super. This hybrid role requires office presence at least three days per week and focuses on delivering high-quality member advice services and strategic initiatives.

You will manage intrafund advice operations, external advisers, and regulatory compliance while partnering across the Marsh network to optimise outcomes for members and the business.