Head of Quality, Risk and Compliance

Mallee District Aboriginal Services; Mildura; On-site; AUD 140,000 - 190,000; Full time

Job summary

Mallee District Aboriginal Services (MDAS) in Mildura, VIC, seeks a Head of Quality, Risk & Compliance to lead an integrated framework across sites. Reporting to the CEO, you will translate regulatory obligations into culturally safe improvements, guide risk management, and ensure service accountability to the community.

You will build capability across leaders and staff, manage audits and investigations, and collaborate with Elders and the Cultural Practice Team to uphold MDAS Lore and

Qualifications

• Proven experience leading quality, risk, or compliance systems, preferably in a community services or health setting.
• Executive advisory skills using data to shape risk decisions and evidence base corrective actions.
• Experience in risk management frameworks and monitoring compliance with legislative, regulatory, and funding obligations.
• Working knowledge of privacy and health records legislation; Indigenous Data Sovereignty principles.
• Demonstrated ability to lead and develop a multidisciplinary team and drive change.
• Minimum 10 years’ management level experience leading organisational wide improvement or compliance activities.
• Current National Police Check.
• Current Employee Working with Children Check
• Current Driver's Licence.

Responsibilities

• Drive MDAS’s mandatory compliance with Victorian Child Safe Standards to ensure the organisation’s leadership, governance and culture is focused on child safeguarding and empowerment.
• Build the capability of leaders and staff across all MDAS sites to own quality, risk, and compliance in their own programs.
• Maintain a register of legal, regulatory, and funding obligations and monitor compliance with funding agreements and reporting deadlines.
• Lead the Risk Management Framework to identify emerging and serious operational or service exposures to inform accountability structures and mitigation strategies.
• Direct Reportable Conduct Scheme notifications and investigation process and coordinate MDAS’s activities as a participating organization in National Redress Scheme matters, if required.
• Partner with the Cultural Practice Team and Elders so audits, investigations and improvement activities are culturally safe for staff, clients, and families.

Skills

Quality management

Risk management

Compliance systems

Executive advisory skills

Leadership

Education

Tertiary qualification in a relevant field

Job description

Mallee District Aboriginal Services – Mildura VIC

Mallee District Aboriginal Services (MDAS) is a proud Aboriginal Community Controlled Health Organisation (ACCHO) committed to healing, supporting, serving and protecting Aboriginal communities across the Mallee region. Guided by our Elders and grounded by Our Lore, MDAS exists to strengthen the resilience, independence and wellbeing of our Mob. We walk alongside individuals and families through every stage of life – caring, empowering, educating and advocating so people can be their very best selves. Our programs span across health, wellbeing, family services, community support and culture. With deep community roots and strong regional presence, MDAS is moving confidently towards becoming a sector leading ACCHO known for its cultural authority and practical life-changing outcomes.

About the role

Reporting to the Chief Executive Officer and working across Mildura, Swan Hill and Kerang sites, the Head of Quality, Risk & Compliance serves as the single point of accountability for leading an integrated quality, risk and compliance framework underpinned by MDAS LORE, cultural safety, self-determination, and service accountability to community. This is a key leadership position collaborating with the Senior Leadership/Executive Team and working alongside the Cultural Practice Team to ensure MDAS meets its legislative and funding obligations and translates insights from critical incidents, complaints, and audit outcomes into cultural safe service improvements for community.

This will be offered as a 2 year fixed term contract.

Key Responsibilities

Drive MDAS’s mandatory compliance with Victorian Child Safe Standards to ensure the organisation’s leadership, governance and culture is focused on child safeguarding and empowerment.

Build the capability of leaders and staff across all MDAS sites to own quality, risk, and compliance in their own programs.

Maintain a register of legal, regulatory, and funding obligations and monitor compliance with funding agreements and reporting deadlines.

Lead the Risk Management Framework to identify emerging and serious operational or service exposures to inform accountability structures and mitigation strategies.

Direct Reportable Conduct Scheme notifications and investigation process and coordinate MDAS’s activities as a participating organization in National Redress Scheme matters, if required.

Partner with the Cultural Practice Team and Elders so audits, investigations and improvement activities are culturally safe for staff, clients, and families.

Skills, Knowledge and Experience

Proven experience leading quality, risk, or compliance systems, preferably in a community services or health setting.

Executive advisory skills in preparing clear reports and advice to the CEO and/or Board using data to shape strategic risk decisions and evidence base corrective actions.

Experience in risk management frameworks and monitoring compliance with legislative, regulatory, and funding obligations.

Working knowledge of privacy and health records legislation and an understanding of Indigenous Data Sovereignty principles.

Demonstrated ability to lead and develop a multidisciplinary team including building capability and leading change.

A tertiary qualification in a relevant field or, minimum 10 years’ management level experience leading organisational wide improvement or compliance activities.

Other Requirements

Current National Police Check.

Current Employee Working with Children Check

Current Driver's Licence

An Executive Remuneration Package will be negotiated with the successful candidate.

Applications close 5pm Monday 7th December 2026 however, candidates will be shortlisted as they apply with interviews conducted prior to this closing date.

MDAS strongly encourages applications from Aboriginal and Torres Strait Islander peoples.