Head of Quality and Governance

at; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

A not-for-profit organization in Melbourne seeks a values-driven leader to enhance quality and governance. The role includes empowering teams, managing compliance, and facilitating governance, aimed at creating lasting community impact. Ideal candidates will have proven governance experience and strong stakeholder engagement skills.

Benefits

Flexible work

Not-for-profit salary packaging

Parking assistance

Qualifications

• Proven experience in quality, governance, and compliance.
• Strong communication and stakeholder engagement skills.
• Collaborative mindset with a commitment to learning.

Responsibilities

• Empower teams and support professional development.
• Drive implementation of the Quality Management Framework.
• Oversee risk management and compliance programs.

Skills

Communication

Stakeholder Engagement

Attention to Detail

Leadership

Strategic Thinking

Job description

Lead with purpose. Create lasting impact.

At Spectrum, we believe in empowering people from migrant and refugee backgrounds to thrive in Australia. As a not-for-profit organisation, we deliver culturally responsive services in settlement, family support, aged care, and social inclusion—primarily across Melbourne’s Northwest.

We’re looking for a values-driven leader to champion quality and governance across our organisation. If you're passionate about creating meaningful change and fostering a culture of continuous improvement, this is your opportunity to make a real difference.

What You’ll Do

• Empower teams through clear direction, active support, coaching, and professional development.
• Drive the design and implementation of the Quality Management Framework and Quality Management System (QMS).
• Support strategic improvement initiatives in partnership with senior leaders.
• Oversee risk management, compliance, privacy, and internal audit programs.
• Facilitate effective governance through leadership of operational committees and reporting to executive and board-level stakeholders.
• Build strong internal and external partnerships to enhance service outcomes.

About You

You’re a thoughtful and strategic leader who brings:

• Proven experience in quality, governance, and compliance
• Strong communication and stakeholder engagement skills
• A collaborative mindset and commitment to continuous learning
• Passion for purpose-led work and community impact
• Attention to detail, with strong discernment capability

Why Spectrum?

• Purpose-led organisation supporting diverse communities
• Supportive and inclusive leadership culture
• Opportunities for growth and innovation
• A chance to make a real and lasting impact

Flexible work, not-for-profit salary packaging, parking, and more.

Working at Spectrum

At Spectrum, each team member is valued and supported. We offer generous conditions and flexible hours to help employees balance their personal and work lives.

Spectrum is committed to a diverse and inclusive workplace. Everyone is welcome, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation, or physical ability.

Find out more about us on our website: www.spectrumvic.org.au

How to Apply

If you’re excited about contributing to our mission and believe you have what it takes to succeed, please submit your resume and a cover letter addressing the key selection criteria.

We value diversity and inclusion and encourage applications from people with refugee or migrant lived experience, LGBTQIA+ individuals, and those with disabilities. Reach out if you need support during the application process.

We are eager to fill this position, so apply promptly — applications will be reviewed as received.