Head of Insights Consulting

Nyngan Observer; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Nine is seeking a Head of Insights Consulting in Melbourne on an 11-month contract. You will lead a team of Insights Consultants, translate business needs into high-value insights, and drive the evolution of Nine’s Enterprise Insights into continuous, dynamic intelligence integrated with real-time operations.

You will partner with senior leaders across Programming, Product, Sales, Marketing and Content to shape strategy, roadmaps, and infrastructure, delivering tangible commercial value and

Qualifications

• 7–10+ years of experience in insights, strategy, or consulting.
• Experience leading and scaling high-performing teams in media/digital data environments.
• Expertise across consumer/product research, analytics, media measurement, or data science.
• Strong strategic thinking and ability to translate data into executive narratives.

Responsibilities

• Lead a team of Insights Consultants and translate business needs into high-value insights.
• Collaborate with analysts, researchers, and senior leaders to drive outcomes.
• Develop Nine’s Enterprise Insights practice and living intelligence systems.
• Shape roadmaps and research infrastructure.
• Turn insights into real-time operational workflows.

Skills

Team leadership

Mentoring

Insights disciplines

Consumer research

Analytics

Data science

Strategic advisory

Cross-functional collaboration

Media industry experience

Executive storytelling

Tools

Research platforms

Job description

Nine is Australia’s largest locally owned media company. We are home to premium, trusted news, sport and entertainment. Nine's assets span free-to-air television, free and paid streaming, publishing and digital audio, and digital outdoor and retail media. Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones. As our iconic and emerging brands continue to evolve, we offer unique opportunities for you to bring fresh ideas, innovate, and make your mark on the future of Australian media.

Job Description

As Head of Insights Consulting, you will step into a pivotal leadership role responsible for developing Nine’s practice in bringing the best of Nine’s Enterprise Insights capability together to drive meaningful business outcomes. You will lead a team of Insights Consultants and work closely with analysts and consumer researchers, to translate business needs into high value insights delivery, unlocking the full potential of Nine’s rich insights across behavioural and attitudinal data sources to champion an insight-led culture across the business. This role also drives the evolution of Nine’s research systems into continuous, dynamic, living intelligence, to deploy insights into real-time operational workflows.

This is an 11-month contract.

What You’ll Do

• Unpack the \"So What\" & Activate Insights to deliver Commercial Value: Lead initiatives that extract actionable meaning from complex, multi-methodology datasets to directly shape consumer acquisition, retention, product development, and advertising impact.


• Partner as a Strategic Advisor: Advise senior leadership across Programming, Product, Sales, Marketing, and Content, translating strategic business priorities into high-impact insights.


• Shape Strategic Vision & Roadmaps: Partner with the Director of Insights to co-design the vision, capability roadmap, and research infrastructure for Nine Enterprise Insights, directly aligning outputs with broader commercial growth goals.


• Foster Cross-Ecosystem Collaboration: Build strong partnerships and collaboration across Nine’s Enterprise Data, AI, and Insights teams, to deliver a seamless and cohesive experience for stakeholders.


• Evolve Living Intelligence Workflows: Transition static research into continuous, dynamic intelligence systems embedded directly into real-time operational workflows.


• Lead Complex Insights Delivery: Direct analytics and consumer research initiatives from initial hypothesis through to clear, compelling executive narratives.


• Departmental & People Leadership: Lead and inspire a high-performing team of consultants and specialists, fostering a culture of craft excellence, high engagement, and professional growth.

What You’ll Bring

• 7–10+ years of experience across insights, strategy, or consulting roles-preferably within media, entertainment, or data-intensive environments- with a proven record of leading, mentoring, and scaling high-performing teams.


• Competence in one or more core Insights disciplines, including consumer and product research, analytics, media measurement, or data science.


• An enterprise mindset with a sharp understanding of the key commercial levers that drive audience growth, content monetisation, and revenue streams.


• Exceptional structured and critical thinking skills to navigate ambiguity and translate complex challenges into tangible business value.


• Proven ability to distill large volumes of qualitative and quantitative data into clear, compelling narratives that resonate and influence executive audiences.


• Exceptional interpersonal and influencing skills, operating comfortably as a trusted peer to senior executives across diverse functional areas.

Additional Information

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.

Our employee benefits include:

Nine offers a variety of benefits and perks to support you. Learn more about our full benefits offering here: https://ninecareers.com.au/benefits-and-how-we-work/

Our Commitment to Diversity and Inclusion

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights:

Please note to apply for this role you must already have the right to lawfully work and live in Australia.