Head of Campervan Operations | Multi-Depot Leadership

Indiecampers Linkedin; Perth; On-site; AUD 130,000 - 170,000; Full time

Job summary

Indie Campers in Hazelmere, WA seeks a Head of Campervan Operations to lead a cluster of depots, ensuring excellence in customer service, fleet availability, and operational efficiency. You will coach Operations Supervisors, implement SOPs, and drive KPIs while collaborating with Central Ops, Finance and HR to hit targets. Requires 7–10 years in hands-on operations, 3–5 years in team leadership, English fluency, a valid driver’s license, and weekend availability.

Qualifications

• 7–10 years of experience in hands-on operational roles (rent-a-car, logistics, retail, hospitality)
• 3–5 years in team leadership roles managing multiple locations or high-volume depots
• Comfortable acting on operational KPI data
• Amenable to commute to and from the Depot: 23 Stirling Cres, Hazelmere WA 6055, Austrália
• Strong communication skills and fluency in English
• A valid driver’s license and willingness to drive campervans
• A hands-on, solution-oriented mindset and the ability to manage teams in dynamic environments
• Availability to work on weekends and holidays as needed
• Interest in our product and willingness to learn the technical details of campervans

Responsibilities

• Collaborating with Depot Leaders across multiple locations
• Ensuring compliance with SOPs and high standards of customer service
• Monitoring KPIs and implementing strategies to improve performance
• Collaborating with Central Ops, Finance, and HR teams

Skills

Operational leadership

KPI data analysis

Team management

Fleet management

English fluency

Job description

Indie Campers in Hazelmere, WA seeks a Head of Campervan Operations to lead a cluster of depots, ensuring excellence in customer service, fleet availability, and operational efficiency. You will coach Operations Supervisors, implement SOPs, and drive KPIs while collaborating with Central Ops, Finance and HR to hit targets. Requires 7–10 years in hands-on operations, 3–5 years in team leadership, English fluency, a valid driver’s license, and weekend availability.