Head Host / Reservations Manager | Wishbone

Lucas Collective; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career progression

Training & masterclasses

Wine & sake programs

Mentorship from leaders

Dining discounts

Job summary

Wishbone, the Melbourne opening from Lucas Collective, is seeking an experienced Head Host to join the opening team. You will oversee guest reception, reservations, and service delivery, ensuring a warm, high-standard guest experience from day one.

Join a premium, Hong Kong-inspired concept at Bourke Street with a rotating roster, weekend and public holiday shifts, and the chance to shape hospitality for Melbourne's new casual destination.

Qualifications

• Experience as a Head Host in a premium venue.
• Experience with Seven Rooms, Guest Centre, OpenTable, Table Check, ResPAK or similar.
• Immaculate presentation and exceptional communication.
• Demonstrated experience in exceeding guest expectations.
• Adaptable and able to multi-task effectively.
• Strong work ethic and a "can do" attitude.
• Outgoing personality and genuine interest in the day-to-day operations.
• Excellent attention to detail and time management.
• Availability to work a rotating roster including opening and closing shifts, weekends and public holidays.

Responsibilities

• Oversee guest hospitality operations and reservations as Head Host.
• Ensure outstanding service delivery and coordinate with FOH team to elevate guest experience.

Skills

Guest service

Multi-tasking

Work ethic

People skills

Attention to detail

Flexibility

Tools

Seven Rooms

Guest Centre

OpenTable

TableCheck

ResPAK

Job description

Head Host / Reservations Manager | Wishbone

• Bourke Street, CBD Location
• Hong Kong-inspired cuisine
• Opening in November 2026

MELBOURNE’S NEXT BIG CASUAL DINING DESTINATION IS ARRIVING THIS NOVEMBER.

Wishbone is the newest concept from Lucas Collective, the group behind some of Australia’s most iconic restaurants, bringing the energy of Hong Kong’s street food culture and neighbourhood diners to Melbourne’s CBD.

Think bold flavours, quality ingredients, a buzzing atmosphere and genuinely great hospitality - all brought together in a fast-paced new dining experience with plenty of personality.

We’re building the Wishbone team now. Join us from day one and play a part in launching one of Melbourne’s most exciting new openings.

Home to some of Australia’s most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

For more than 30 years,Lucas Collective has played a significant role in shaping Australia’s hospitality landscape, developing restaurants that challenge convention, establish new benchmarks and become destinations in their own right. Our venues have earned top Australian hospitality awards, including Maison Bâtard being named Australia’s Best New Restaurant in 2025, along with international recognition for excellence in food, wine and hospitality.

About The Opportunity:

We are looking for an experienced Head Host to join our opening team. Use your skills and experience to ensure outstanding service delivery, and work with talented and passionate hospitality professionals.

The Ideal Candidate:

• Demonstrated experience in exceeding guest expectations
• Adaptable and able to multi-task effectively
• Strong work ethic and a "can do" attitude
• Outgoing personality and genuine interest in the day-to-day operations
• Excellent attention to detail and time management
• Availability to work a rotating roster including opening and closing shifts, weekends and public holidays

MELBOURNE’S NEXT BIG CASUAL DINING DESTINATION IS ARRIVING THIS NOVEMBER.
Wishbone is the newest concept from Lucas Collective, the group behind some of Australia’s most iconic restaurants, bringing the energy of Hong Kong’s street food culture and neighbourhood diners to Melbourne’s CBD. Think bold flavours, quality ingredients, a buzzing atmosphere and genuinely great hospitality - all brought together in a fast-paced new dining experience with plenty of personality. We’re building the Wishbone team now. Join us from day one and play a part in launching one of Melbourne’s most exciting new openings. About Lucas Collective Home to some of Australia’s most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

For more than 30 years,Lucas Collective has played a significant role in shaping Australia’s hospitality landscape, developing restaurants that challenge convention, establish new benchmarks and become destinations in their own right. Our venues have earned top Australian hospitality awards, including Maison Bâtard being named Australia’s Best New Restaurant in 2025, along with international recognition for excellence in food, wine and hospitality.

About The Opportunity: We are looking for an experienced Head Host to join our opening team. Use your skills and experience to ensure outstanding service delivery, and work with talented and passionate hospitality professionals.

• Experience as a Head Host in a premium venue
• Experience with Seven Rooms, Guest Centre, OpenTable, Table Check, ResPAK or similar
• Immaculate presentation and exceptional communication
• Demonstrated experience in exceeding guest expectationsAdaptable and able to multi-task effectively
• Strong work ethic and a "can do" attitude
• Outgoing personality and genuine interest in the day-to-day operations
• Excellent attention to detail and time management
• Availability to work a rotating roster including opening and closing shifts, weekends and public holidays

Why Lucas Collective?
We invest in our people. You’ll have access to:

• Genuine career progression across our growing collection of venues
• Industry-leading training, development and masterclasses
• Lucas Education and specialist wine and sake programs
• Opportunities to learn from award winning hospitality leaders
• Generous dining discounts across our venues
• A supportive, high-performing and collaborative team environment

Your career doesn’t have to follow one path. With Lucas Collective, there are plenty of places to go.
Whether you’re looking to take the next step in your career or build a long-term future in hospitality, Lucas Collective gives you the opportunity to work alongside some of the best talent in the industry, across some of Australia’s most celebrated venues.