Hardware Engineer, AI Cluster Commissioning

Firmus Technologies Pty Ltd.; City of Launceston; On-site; AUD 120,000 - 160,000; Full time

Job summary

Firmus Technologies seeks a Hardware Engineer to help deploy, test, and operate large AI clusters (thousands of GPUs) in demanding data center environments. The role covers hardware installation, remediation, network cabling, and system validation, with close collaboration with vendors and operations teams.

The candidate will work hands-on across compute, network, and storage components, and must be able to travel domestically and internationally as needed, with a focus on reliability and safety.

Qualifications

• Minimum 3 years in a similar hardware role, hands-on IT equipment maintenance and repair.
• Familiarity with Linux and command-line troubleshooting.
• Able to work independently and as part of a team.
• Willingness to travel domestically and internationally for deployments.
• Must have an unrestricted driver’s license.

Responsibilities

• Support deployment, commissioning, and remediation of AI clusters with thousands of GPUs, high‑speed networks, and storage.
• Assist site teams during commissioning, testing, and equipment setup.
• Perform hardware installation, repair, and remediation in data centers.
• Handle network cabling and integration tasks.
• Diagnose server, GPU, storage, and networking issues; collect logs for analysis.
• Execute hardware validation and acceptance tests; verify firmware and configurations.
• Maintain documentation and service records; communicate with project teams.

Skills

3+ years experience

Linux familiarity

Team player

Driver's license

Flexible hours

Job description

Hardware Engineer, AI Cluster Commissioning

Firmus Technologies

Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific.

Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability.

At Firmus, we are unique in our approach. We design, build, and operate a new class of digital infrastructure – the AI Factory. Through our model-to-grid technology approach, we have pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction. For our customers, this approach allows us to make every watt count and deliver low-cost AI tokens globally.

Firmus AI Cloud

Our large-scale GPU cloud platform, Firmus AI Cloud, is purpose-built to deliver energy-efficient AI compute at scale to customers.

It empowers developers, enterprises, educational institutions, and government users to train and deploy AI models with unmatched efficiency and cost savings. With an ever-growing suite of services and applications, we are committed to delivering a cloud experience that is market-leading, proprietary, and built to scale.

Why Firmus?

As an NVIDIA Cloud and Engineering partner in Asia Pacific, you will gain skills, experience, and exposure across the AI industry and be part of shaping what this industry looks like for decades to come.

We are founder-led, not a big corporate. Decisions happen fast, our leaders are accessible, and there's minimum bureaucracy between you and the work. Ownership comes early. Whatever your role, you will have a direct line to outcomes, helping shape how the business grows as we scale nationally across a long‑term, large-scale roadmap.

Work alongside founders and experts in AI infrastructure, energy systems and next‑generation compute.

What we build here has impact beyond the business. Our AI Factories are designed to operate as assets to the energy grid to actively strengthen the communities and regions they operate in rather than drawing from them.

Considering applying? You don't need a perfect background to join our team. If you're driven and curious, there's a path for you. We back our people to grow into new domains and take on challenges beyond their previous experience.

ROLE SUMMARY

The Hardware Engineer, AI Cluster Commissioning, is a hands‑on team player who will play a crucial role in ensuring the efficient deployment, test, and operation of our HyperCube systems. The ideal candidate will be involved in the commissioning and remediation of the latest AI cluster platforms including compute, network, and storage components, provide high-quality technical support, troubleshoot issues, and work with vendors and partners to resolve them in a timely manner. This role requires hands‑on work in demanding data center environments, including equipment installation, hardware replacement, structured cabling, and physical infrastructure remediation activities.

KEY RESPONSIBILITIES

• Support the deployment, commissioning, and remediation of large‑scale AI clusters comprising thousands of GPUs, high‑speed networks, and high‑performance storage systems.
• Support site teams during commissioning, testing, and equipment setup.
• Assist with system installations, modifications, and setup as part of the commissioning team.
• Assist with network cabling and integration.
• Diagnose server, GPU, storage, and networking failures.
• Collect logs and diagnostic information, support technical teams during failure investigations, and assist engineering teams in identifying recurring failure patterns and root causes.
• Perform component‑level replacement and remediation.
• Execute hardware validation procedures and acceptance tests.
• Verify firmware, cabling, and system configurations.
• Stakeholder Communication: Provide timely updates and technical support to project and operations teams, ensuring smooth collaboration.
• Documentation & Reporting: Keep accurate service records, equipment logs, and submit required documentation promptly.
• Safety & Compliance: Adhere to safety protocols.
• Training & Development: Stay current on equipment, processes, and industry standards through ongoing learning.
• Inventory & Quality Control: Maintain tools, spare parts, and equipment inventory.

SKILLS AND EXPERIENCE

• At least 3 years of relevant experience in a similar role, including hands‑on experience with IT equipment maintenance and repair.
• Good problem‑solving and communication skills. Proven to be able to work effectively under direction.
• Ability to work independently and as part of a team.
• Ability to work flexible hours, including evenings and weekends, as required during system commissioning.
• Must hold an unrestricted driver’s license.

Preferred

• Familiarity with high‑density GPU server and rack environments.
• Experience with data center networking and structured cabling.
• Experience performing hardware diagnostics and component replacement.
• Familiarity with Linux operating systems and command‑line troubleshooting.

Physical Requirements

• Ability to safely lift and move IT equipment.
• Ability to work in data center environments for extended periods.
• Comfortable working in confined spaces and around high‑density equipment racks.
• Willingness to undertake domestic and international travel for deployment and commissioning activities.

Employment Basis

Full‑time

About Firmus Technologies

Firmus Technologies is a global leader pioneering the solution to AI’s energy challenge, founded in Australia in 2019 by a visionary team of entrepreneurs and engineers passionate about sustainable computing infrastructure.

Firmus builds and operates AI infrastructure across Asia‑Pacific, utilising its proprietary AI Factory platform to deliver transformative cost‑effective GPU clusters and AI cloud services for developers, enterprise, education and government users.

We are committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are passionate about creating a more sustainable future through innovative engineering solutions.

Join us in our mission to revolutionize the AI industry through sustainable practices and cutting‑edge engineering.