Hands-On Warehouse Leader — 3PL Ops (Mon–Fri)

Work Initiatives; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent role

Hands-on management

Job summary

GO3PL in Braeside (Melbourne) is seeking an experienced Warehouse Manager to lead daily warehouse operations for a growing 3PL. This hands-on role requires operating forklifts, supervising staff, and ensuring accurate inbound/outbound processes with strong safety practices.

You will report to the COO and manage stock, dispatch, admin, and performance reporting while driving improvements and maintaining high service standards.

Qualifications

• Previous experience as a Warehouse Manager, Warehouse Supervisor or senior Warehouse Team Leader.
• Strong experience in warehousing, logistics or distribution.
• Current Australian LF Forklift Licence.
• Demonstrated experience operating counterbalance and reach forklifts.
• Experience supervising staff and coordinating warehouse operations.
• Strong knowledge of inbound receiving, outbound dispatch and stock control.
• Experience using warehouse management systems.
• Strong computer literacy and administrative skills.
• Ability to prepare operational reports and monitor performance.
• Excellent organisational, communication and problem-solving skills.
• Strong attention to detail and workplace safety awareness.
• Willingness to undertake regular physical warehouse duties.
• Reliability and availability to manage warehouse opening and closing.

Responsibilities

• Take responsibility for the daily operation and performance of the warehouse.
• Plan, prioritise and coordinate receiving, putaway, picking, packing and dispatch.
• Supervise warehouse employees, allocate tasks and monitor productivity.
• Manage daily workloads, staffing requirements and operational priorities.
• Coordinate container unloading, truck movements and specialised freight handling.
• Ensure customer requirements and operational deadlines are achieved.
• Maintain high standards of warehouse organisation, housekeeping and safety.
• Identify operational problems and implement practical improvements.
• Lead by example and actively work alongside the warehouse team.
• Oversee all incoming and outgoing freight movements.
• Coordinate deliveries, collections, transport providers and container movements.
• Verify incoming stock against Purchase Orders, manifests and receiving documentation.
• Ensure goods are correctly checked, labelled, received and put away.
• Manage picking, packing, order verification, staging and dispatch.
• Confirm outgoing freight matches Sale Orders and customer instructions.
• Investigate receiving, inventory and dispatch discrepancies.
• Ensure damaged, unidentified or incorrect freight is appropriately managed.
• Maintain accurate records of freight movements and customer requirements.
• Take responsibility for inbound and outbound warehouse administration.
• Manage Purchase Orders, Sale Orders and stock movements in CartonCloud.
• Ensure accurate inventory records, stock locations and scanning procedures.
• Monitor stock accuracy and investigate discrepancies.
• Coordinate stocktakes, cycle counts and inventory adjustments.
• Maintain accurate receiving, dispatch and transport documentation.
• Ensure all warehouse transactions are completed correctly and on time.
• Record additional labour, container handling and other chargeable warehouse activities.
• Communicate operational issues and customer requirements to relevant stakeholders.
• Provide daily operational updates to the Chief Operating Officer.
• Prepare weekly warehouse performance reports and KPI updates.
• Monitor inbound and outbound volumes, order accuracy and productivity.
• Report on stock discrepancies, outstanding work and operational delays.
• Track labour allocation, additional handling and chargeable activities.
• Identify recurring problems and recommend corrective actions.
• Maintain clear records of warehouse performance and improvement initiatives.
• Ensure outstanding tasks are followed through to completion.
• Take primary responsibility for opening and closing the warehouse each working day.
• Ensure the premises are operationally ready by 7:00 am.
• Maintain site security, access control and end-of-day checks.
• Ensure forklifts and warehouse equipment are safely operated and maintained.
• Enforce workplace health and safety procedures.
• Identify and address hazards, unsafe practices and equipment damage.
• Ensure the warehouse is left secure, organised and safe at the end of each day.
• This position requires a manager who is comfortable performing physical warehouse work as part of their normal duties.
• You will regularly:
• Operate counterbalance and reach forklifts.
• Load and unload trucks and containers.
• Move, retrieve and put away palletised freight.
• Assist with picking, packing, staging and dispatch.
• Handle oversized or specialised freight using appropriate equipment.
• Assist the team wherever operational support is required.

Skills

Forklift operation

Team leadership

Warehouse administration

Safety awareness

Inventory management

Tools

CartonCloud Warehouse Management System

Job description

GO3PL in Braeside (Melbourne) is seeking an experienced Warehouse Manager to lead daily warehouse operations for a growing 3PL. This hands-on role requires operating forklifts, supervising staff, and ensuring accurate inbound/outbound processes with strong safety practices.

You will report to the COO and manage stock, dispatch, admin, and performance reporting while driving improvements and maintaining high service standards.