Hair and Beauty Retail Assistant

Hairhouse; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Product training

Hair health training

Flexible scheduling

Staff discounts

Incentives

Online training platform

Supportive team environment

Career progression opportunities

Job summary

Hairhouse in Melbourne seeks a passionate beauty advisor to combine hair expertise with exceptional customer service. You will conduct personalised hair health consultations, guiding customers to suitable premium products and building lasting relationships through trusted advice.

With comprehensive training resources and flexible scheduling, you will develop product knowledge and help customers achieve their hair and beauty goals while enjoying generous staff discounts and opportunities to

Responsibilities

• Conduct detailed hair health consultations, matching customers with their perfect products
• Share your growing product knowledge to help customers achieve their hair and beauty goals
• Build lasting relationships through expert advice and genuine care
• Drive sales through your authentic passion for beauty and product expertise
• Contribute to an inspiring store environment through creative merchandising
• Support the salon team as required to deliver outstanding customer service

Job description

Why You Will Be Excited About This Role

Turn your love for hair and beauty into expertise that helps others feel their best. At Hairhouse, you'll develop into a trusted beauty advisor, mastering an extensive range of premium hair and beauty brands while conducting personalized hair health consultations. Through our comprehensive suite of training resources, you'll build the knowledge to confidently recommend products that transform your customers' hair and beauty routines, creating lasting relationships and seeing the real impact of your expertise firsthand.

Why You Will Like Working Here

At Hairhouse, Your Passion For Beauty Is Valued And Nurtured. With Over 30 Years Of Experience And 100+ Stores Nationwide, We've Created An Environment Where Beauty Enthusiasts Thrive And Grow Their Expertise. We Offer

• Comprehensive product training to build your beauty knowledge
• Specialized training in hair health consultations
• Flexible scheduling that works around your life
• Generous staff discounts to explore and experience our premium products and services
• Regular incentives that reward your product knowledge and service excellence
• In-depth online training platform to continuously expand your expertise
• Supportive team environment where you can share your passion for beauty
• Opportunities to advance your career as you grow your skills

What You Will Be Working On

Your role combines beauty expertise with exceptional customer service. You will:

• Conduct detailed hair health consultations, matching customers with their perfect products
• Share your growing product knowledge to help customers achieve their hair and beauty goals, creating personalized shopping experiences based on each client's unique needs
• Build lasting relationships through expert advice and genuine care
• Drive sales through your authentic passion for beauty and product expertise
• Contribute to an inspiring store environment through creative merchandising
• Support the salon team as required to deliver outstanding customer service

What Type Of Person Will Be Successful

We're looking for someone who lives and breathes hair and beauty and loves learning about new products and sharing that knowledge. Someone who takes pride in building authentic customer relationships and shows enthusiasm for continuous learning and development, which in turn brings positive energy to customer interactions and team collaboration

Previous retail or beauty industry experience is valuable but not essential – your passion for beauty and eagerness to learn are what matter most.