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Snap Fitness Lane Cove is seeking a driven Club Manager to own the day-to-day operations, lead a small team, and drive sales while delivering an exceptional member experience. The role offers growth opportunities with the owner and the potential for partnership for the right candidate.
The Club Manager will oversee club performance, staff leadership, customer engagement, compliance, and profitability, with support from the club owner.
Location: Lane Cove, NSW
Employment Type: Full Time
Snap Fitness Lane Cove is seeking a driven, hands-on Club Manager to take full ownership of the day-to-day operations and performance of our club. This is a leadership role suited to someone who thrives in a fast-paced fitness environment and is passionate about delivering an outstanding member experience while driving sales and growth. Future partnership and growth opportunities available for the right candidate.
As Club Manager, you will be responsible for the complete operation of the club, including sales performance, staff leadership, member engagement, cleanliness standards, compliance, and overall profitability. You will be the face of the club and lead from the front. You will have support from the Club owner at all times.
Oversee the full day-to-day operations of the club
Ensure the club is clean, safe, well-maintained, and compliant at all times
Manage opening/closing procedures and contractor relationships
Ensure systems, processes, and Snap Fitness brand standards are followed
Drive membership sales, retention, and local area marketing initiatives
Achieve and exceed monthly sales and KPI targets
Lead lead-generation activities including outreach, promotions, and community engagement
Manage enquiries, tours, follow-ups, and conversions
follow snap fitness marketing plans and promotional calendar
Recruit, train, roster, and manage staff and personal trainers
Coach and motivate the team to deliver exceptional service
Manage performance, conduct regular check-ins, and address issues promptly
Foster a positive, high-energy club culture
Deliver outstanding customer service and resolve member issues professionally
Build strong relationships with members to increase retention and referrals
Ensure onboarding, inductions, and ongoing engagement are delivered consistently
Manage rosters, payroll inputs, reporting, and KPIs
Handle member accounts, billing enquiries, and system administration
Monitor expenses and assist with budgeting and cost control
Proven experience in a gym, fitness, or customer-focused management role
Strong sales ability with a results-driven mindset
Confident leader who can manage and motivate a team
Highly organised with excellent communication skills
Self-motivated, reliable, and accountable
Passion for health, fitness, and customer experience
Availability to work flexible hours including early mornings, evenings, and weekends
Great growth incentives for the Club manager and Team too - making achieving targets a breeze - especially in a new club!
Opportunity to gain valuable experience in running a Gym
Competitive salary plus performance-based incentives
Support from a globally recognised fitness brand
Career progression and future ownership/partnership
Complimentary gym membership
If you’re a motivated fitness professional ready to take full ownership of a high-performing club, we’d love to hear from you.