Guest-Focused F&B Attendant | Pub & Bar

Alh Hotels; Yeppoon; On-site; AUD 30,000 - 39,000; Full time

Job summary

Alh Hotels’ Pacific Hotel in Yeppoon is seeking a Food & Beverage Attendant. You will be the welcoming face on the floor, guiding guests through menu options and making each visit memorable with attentive service.

You bring a passion for pub food and drinks, a current RSA certificate, and a willingness to assist the gaming team when required. The role involves physical duties and flexible availability to suit shift patterns.

Qualifications

• Looking for a people person with a passion for pub food and drinks.
• Must hold a current RSA certificate.
• Physically capable of lifting and moving stock and kegs.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to enhance guest experience.
• Deliver top‑notch customer service and keep standards high.
• Support the gaming and wagering team when needed and allowed by law.

Skills

People skills

Guest service

Team player

Physical fitness

Education

RSA certificate

Job description

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Food and Beverage Attendant - Pacific Hotel

Posted 2 days ago

Job Description

Food & Beverage Attendant | Pacific Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

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