Guest‑Focused F&B Attendant — Create Memorable Experiences

Endeavour Group Careers; Central Coast Council; On-site; AUD 40,000 - 56,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Staff discounts

Job summary

Endeavour Group Careers is seeking a Food & Beverage Attendant for Mermaid Waters Hotel. You will be the welcoming face on the floor, connecting with guests and recommending meals and drinks to create memorable experiences.

You will deliver excellent customer service, maintain high standards throughout the shift, and assist the gaming team when required. A current RSA certificate and flexible availability are essential.

Qualifications

• RSA certification is required.
• Flexible availability is essential.
• Gaming experience is a plus.
• This role involves manual handling and lifting.

Responsibilities

• Be the face of the floor, connecting with guests to ensure a memorable visit.
• Recommend meals and drinks to enhance guest experience.
• Deliver top-notch customer service and keep interactions engaging.
• Maintain high standards from opening to close to ensure an exceptional guest experience.
• Support the gaming and wagering team when needed and legally able.

Skills

RSA certificate

Customer service

Team player

Manual handling

Job description

Endeavour Group Careers is seeking a Food & Beverage Attendant for Mermaid Waters Hotel. You will be the welcoming face on the floor, connecting with guests and recommending meals and drinks to create memorable experiences.

You will deliver excellent customer service, maintain high standards throughout the shift, and assist the gaming team when required. A current RSA certificate and flexible availability are essential.