F&B Attendant: Create Memorable Guest Experiences

endeavour group careers; Gold Coast City; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Staff discounts

Job summary

Mermaid Waters Hotel is seeking a friendly and hospitality-driven Food & Beverage Attendant to welcome guests, recommend meals and drinks, and deliver exceptional service across dining and gaming areas.

Ideal candidates hold a current RSA, have flexible availability, and bring a positive, people-focused attitude. This role is part of the Endeavour Group network, offering growth opportunities within a supportive team.

Qualifications

• This hands-on role involves physical tasks and lifting; safety first when moving stock, kegs and deliveries.
• RSA certificate and flexible availability are required.
• Gaming experience is a plus or willingness to learn may help.

Responsibilities

• Be the face of the floor, connecting with guests and making visits memorable.
• Recommend meals and drinks to enhance each guest’s day.
• Deliver high-quality customer service and ensure interactions are fun and memorable.
• Maintain high standards from start to finish of each shift, from opening pours to closing duties.
• Assist gaming and wagering teams when needed and legally allowed.

Skills

Guest service

Teamwork

Flexible

Education

RSA certificate

Job description

Mermaid Waters Hotel is seeking a friendly and hospitality-driven Food & Beverage Attendant to welcome guests, recommend meals and drinks, and deliver exceptional service across dining and gaming areas.

Ideal candidates hold a current RSA, have flexible availability, and bring a positive, people-focused attitude. This role is part of the Endeavour Group network, offering growth opportunities within a supportive team.