Guest Experience Specialist - Flexible Hours, Fast-Paced

OTR; Ocean Shores; On-site; AUD 30,000 - 39,000; Full time

Job summary

OTR Group (Reddy Express) is hiring a Customer Service Representative in New South Wales. You will focus on delivering great customer experiences, ensuring the store is clean, stocked and welcoming for our guests, and supporting fast‑paced retail service.

The role requires flexibility with hours (including late nights, early mornings and weekends), the ability to work solo or in a team, and a willingness to learn about our range of products and promotions.

Qualifications

• Provide outstanding customer service in a retail setting.
• Maintain a clean, stocked and welcoming store environment.
• Demonstrate ability to multitask in a fast-paced role.

Responsibilities

• Deliver excellent customer experiences and resolve queries.
• Keep store clean, organized and merchandised for guests.
• Assist with product promotions and stock takes when needed.
• Adapt to varying shift times, including late nights and weekends.

Skills

Customer service

Teamwork

Multi-tasking

Flexible hours

Physical stamina

Job description

OTR Group (Reddy Express) is hiring a Customer Service Representative in New South Wales. You will focus on delivering great customer experiences, ensuring the store is clean, stocked and welcoming for our guests, and supporting fast‑paced retail service.

The role requires flexibility with hours (including late nights, early mornings and weekends), the ability to work solo or in a team, and a willingness to learn about our range of products and promotions.