Customer Experience Specialist – Flexible Hours

Reddy Express; New South Wales; Hybrid; AUD 50,000 - 60,000; Full time

Job summary

OTR Group is hiring a Customer Service Representative for our Reddy Express locations in New South Wales. You will focus on delivering great customer experiences and ensuring the store is clean, stocked and welcoming for guests in a fast-paced environment.

Ideal candidates are customer-focused, able to multitask, and comfortable working alone or with a team. Availability for flexible hours, including late nights and weekends, is required, with opportunities to learn and promote a wide range of

Qualifications

• Experience in hospitality or retail customer service.
• Strong communication and listening skills.
• Willingness to work flexible hours including weekends.
• Australian working rights and police clearance required.

Responsibilities

• Provide outstanding customer experiences that encourage repeat visits.
• Keep the store clean, stocked and welcoming for guests.
• Accurately handle transactions and operate the point-of-sale system.
• Work independently or in a team to meet store targets.
• Promote products, deals and specials to customers.

Skills

Customer service

Job description

OTR Group is hiring a Customer Service Representative for our Reddy Express locations in New South Wales. You will focus on delivering great customer experiences and ensuring the store is clean, stocked and welcoming for guests in a fast-paced environment.

Ideal candidates are customer-focused, able to multitask, and comfortable working alone or with a team. Availability for flexible hours, including late nights and weekends, is required, with opportunities to learn and promote a wide range of