Guest Experience Specialist - Flexible Hours

Reddy Express; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Job summary

Reddy Express Wynnum is seeking a Customer Service Representative to deliver outstanding service, keep the store welcoming, and assist customers with product knowledge in a fast-paced setting.

The role requires standing for extended periods, lifting, and flexibility to work late nights, early mornings, and weekends. Applicants must have Australian work rights and be prepared to learn and promote products and specials.

Qualifications

• Must provide outstanding customer service.
• Able to work alone and as part of a team.
• Able to stand for long periods and may require moderate to heavy lifting.
• Available to work flexible hours including weekends.
• Willing to learn and promote products and specials.

Responsibilities

• Provide great customer experiences and ensure the store is clean, stocked and welcoming for guests.
• Support daily operations and assist with product knowledge and promotions.
• Handle transactions accurately and maintain store standards in a fast-paced environment.

Skills

Customer service

Teamwork

Time management

Multitasking

Job description

Reddy Express Wynnum - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

For the exciting opportunity to be a part of our amazing team, please apply today!

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.