Guest Experience Shift Leader | Flexible Rosters & Growth Path

Guzman y Gomez Mexican Kitchen; Redland City; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms & merch

Meal discounts

Comprehensive training

Career pathways

Job summary

Guzman y Gomez Mexican Kitchen in Australia is seeking a Shift Leader to guide and develop our front-of-house team, shaping memorable dining experiences for guests. You will lead by example, coach and motivate staff, manage service flow, and maintain a welcoming atmosphere during busy periods.

You will uphold rigorous food safety and quality standards, complete required certifications when needed, and contribute to a positive culture with ongoing training and career pathways within the business.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to enhance the guest experience.
• Uphold strict food safety and quality standards.
• Drive operational excellence and foster a positive work environment.

Skills

Leadership

Customer service

Food Safety Cert

RSA Course

Job description

Guzman y Gomez Mexican Kitchen in Australia is seeking a Shift Leader to guide and develop our front-of-house team, shaping memorable dining experiences for guests. You will lead by example, coach and motivate staff, manage service flow, and maintain a welcoming atmosphere during busy periods.

You will uphold rigorous food safety and quality standards, complete required certifications when needed, and contribute to a positive culture with ongoing training and career pathways within the business.