Guest Experience Pro — Food & Beverage Attendant

Endeavour Group Careers; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

ALH Hotels discount card

Discounts via Endeavour Group brands

Employee Wellbeing Support (EAP)

Job summary

Lonestar Tavern in Mackay invites you to join as a Food & Beverage Attendant. You’ll greet guests, share menu recommendations, and deliver friendly service that makes visits memorable.

We value a people-focused mindset, readiness to lift and move stock, and a flexible schedule. An RSA certificate is required, and some gaming experience or a willingness to learn is a bonus. Grow your career with ALH Hotels and Endeavour Group.

Qualifications

• This is a hands-on role requiring physical tasks such as lifting and moving stock.
• RSA certificate is required.
• Flexible availability is a must.
• Some gaming experience or willingness to learn is beneficial.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to guests based on preferences.
• Deliver high-quality customer service and keep interactions fun.
• Support the gaming and wagering team when needed and legally able.

Skills

People skills

Team player

Customer service

Willingness to learn

Education

RSA certificate

Job description

Lonestar Tavern in Mackay invites you to join as a Food & Beverage Attendant. You’ll greet guests, share menu recommendations, and deliver friendly service that makes visits memorable.

We value a people-focused mindset, readiness to lift and move stock, and a flexible schedule. An RSA certificate is required, and some gaming experience or a willingness to learn is a bonus. Grow your career with ALH Hotels and Endeavour Group.