Food And Beverage Attendant - Lonestar Tavern

Endeavour Group Careers; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

ALH Hotels discount card

Discounts via Endeavour Group brands

Employee Wellbeing Support (EAP)

Job summary

Lonestar Tavern in Mackay invites you to join as a Food & Beverage Attendant. You’ll greet guests, share menu recommendations, and deliver friendly service that makes visits memorable.

We value a people-focused mindset, readiness to lift and move stock, and a flexible schedule. An RSA certificate is required, and some gaming experience or a willingness to learn is a bonus. Grow your career with ALH Hotels and Endeavour Group.

Qualifications

• This is a hands-on role requiring physical tasks such as lifting and moving stock.
• RSA certificate is required.
• Flexible availability is a must.
• Some gaming experience or willingness to learn is beneficial.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to guests based on preferences.
• Deliver high-quality customer service and keep interactions fun.
• Support the gaming and wagering team when needed and legally able.

Skills

People skills

Team player

Customer service

Willingness to learn

Education

RSA certificate

Job description

Job Description

Food & Beverage Attendant | Lonestar Tavern

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.