Guest Experience Champion — Floor, Bar & Gaming (Casual)

Armidale Hotel; Armidale; On-site; AUD 25,000 - 34,000; Part time

Benefits offered by this job

Staff discounts across venues

Ongoing training & development

Career progression — promote from with

Job summary

The Armidale Hotel is set to open in December 2026 at 87 Marsh Street, Armidale. We are seeking casual Floor, Bar & Gaming staff to join the opening team, welcoming guests, serving, and helping bring the venue to life.

Roles include greeting customers, clearing tables, taking orders, preparing beverages, and handling gaming duties where applicable. RSA and gaming certificates are mandatory, with flexible rosters and weekend/night work expected.

Qualifications

• RSA certificate is required
• RCG certificate required for gaming positions
• ARCG certificate is desirable
• Excellent communication and people skills
• Able to work well in a team and autonomously when needed
• Flexible roster and availability, including weekends
• Able to multitask in a busy environment

Responsibilities

• Greet and seat customers
• Clear, clean, and reset tables
• Take orders and process payments
• Prepare beverages and cocktails
• Wash and restock glassware
• Monitor RSA compliance and assist with responsible service
• Assist with gaming duties where required

Skills

RSA certificate

RCG certificate

ARCG certificate

Strong communication

Teamwork

Flexibility

Multitasking

Job description

The Armidale Hotel is set to open in December 2026 at 87 Marsh Street, Armidale. We are seeking casual Floor, Bar & Gaming staff to join the opening team, welcoming guests, serving, and helping bring the venue to life.

Roles include greeting customers, clearing tables, taking orders, preparing beverages, and handling gaming duties where applicable. RSA and gaming certificates are mandatory, with flexible rosters and weekend/night work expected.