Guest Experience Attendant – Food & Beverage

EVT Limited; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

EVT Limited in Sydney is seeking a friendly Food & Beverage Attendant to join our hospitality team. You will take orders, serve food and drinks, and ensure guests have a memorable experience across bars, restaurant, room service, conferences, and events.

You’ll be involved in greeting guests, upselling, maintaining cleanliness, and collaborating with the kitchen to deliver timely service while adhering to safety and hygiene standards. Flexibility for evenings and weekends is essential.

Qualifications

• Previous experience in a similar role.
• Proven knowledge of food and beverage items, including wine and cocktails (training will be provided).
• Must be able to stand for extended periods and lift heavy items.

Responsibilities

• Greet and Seat Guests: Warmly welcome guests, assist with seating arrangements, and provide them with menus.
• Take Orders: Knowledgeably describe menu items, answer questions, and take orders accurately, noting any special requests or dietary restrictions.
• Serve Food and Beverages: Deliver food and drinks promptly and ensure they are presented according to standard.
• Check on Guests: Regularly check in with diners to ensure they have everything they need and address any concerns.
• Maintain Cleanliness: Keep the area clean and well-organised, including clearing tables, resetting, and restocking.
• Collaborate with Kitchen Team: Communicate orders to the kitchen and ensure that food is prepared correctly and delivered promptly.
• Handle Payments: Present bills to guests, process payments accurately.
• Upsell and Promote: Suggest additional menu items, specials, or beverages to enhance the guests’ experience.
• Handle Guest Requests: Address special requests and accommodate guests' needs to the best of your ability.
• Safety and Hygiene: Follow safety and hygiene protocols, including proper handling of food and beverages, as well as maintaining a clean and safe work environment. Adhere to health and safety regulations.
• Flexibility in work schedule, including evenings, weekends, and holidays.

Skills

Experience in a similar role

Wine & cocktails knowledge

Stand long hours & lift heavy items

Job description

EVT Limited in Sydney is seeking a friendly Food & Beverage Attendant to join our hospitality team. You will take orders, serve food and drinks, and ensure guests have a memorable experience across bars, restaurant, room service, conferences, and events.

You’ll be involved in greeting guests, upselling, maintaining cleanliness, and collaborating with the kitchen to deliver timely service while adhering to safety and hygiene standards. Flexibility for evenings and weekends is essential.