Guardian Liaison Officer (ASO3)

TR3 Recruitment; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

A recruitment agency in Adelaide seeks an experienced Guardian Liaison Officer to support the Office of the Public Advocate. In this role, you will coordinate case files, prepare documentation, and engage with vulnerable clients and various stakeholders. Ideal candidates will have strong administrative skills, excellent written and verbal communication, and experience working in complex environments. The position offers a chance to contribute to meaningful outcomes for individuals and uphold principles of diversity and inclusion.

Qualifications

• Experience working with vulnerable people in complex environments.
• Ability to interpret and apply legislation and policies.
• Demonstrated capability to manage competing priorities.

Responsibilities

• Coordinate case files and prepare documentation.
• Engage with clients and stakeholders to gather information.
• Support decision-making processes in accordance with legislation.

Skills

Strong administrative skills

Report writing

Stakeholder engagement

Conflict resolution

High-level communication

Time management

Job description

Overview

Are you an experienced administration or case management professional with a background in working with vulnerable clients and complex stakeholder environments? We are seeking a capable Guardian Liaison Officer to support the Office of the Public Advocate within a dynamic and purpose-driven team.

Key Responsibilities

The role involves coordinating case files, preparing reports and documentation, and supporting decision-making processes in accordance with relevant legislation. You will engage with clients, families, medical professionals and service providers to gather information, explain processes, and achieve positive outcomes for individuals.

Qualifications & Experience

• Experience working with vulnerable people, families, and service providers in complex or sensitive environments
• Strong administrative and case management skills, including report writing and record keeping
• Ability to interpret and apply legislation, policies and procedures
• Demonstrated stakeholder engagement and conflict resolution capability
• High level written and verbal communication skills, tailored to diverse audiences
• Proven ability to manage competing priorities and meet strict deadlines
• Experience working within a regulatory or public sector environment (desirable)

Introduction to the Team

We are a boutique firm specialising in tailored recruitment and consulting services. Our primary objective is to provide the best possible service to our candidates and clients, whilst upholding our driving principles of sustainability, mutuality and trust.

Equity, Diversity & Inclusion

TR3 Recruitment is committed to fostering a culture that embraces and values diversity and inclusion. Applicants of all ages, people with a disability and/or Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.