Growth & Partnerships Admin Specialist

Engineers Australia; Australia; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

15 days Personal Leave

3 days Life Leave

Salary packaging

Job summary

Engineers Australia is seeking a Business Development Support Coordinator to provide administrative and coordination support to our national Business Development Team. You will assist with new agreements, keep records up to date, and support clients throughout their partnership.

This 12-month fixed-term role offers exposure to client relationships, account management, and CRM systems. The role is based across Australia with a preference for the east coast, and offers a hybrid working model.

Qualifications

• Proven experience in administration or account management within a fast-paced environment, consistently achieving KPIs and business objectives.
• Strong customer focus with a positive attitude and a passion for business growth and success.
• Highly organised with excellent time management, attention to detail, and accurate data entry skills.
• Excellent verbal and written communication skills, including a professional phone manner and strong email etiquette.
• Proficient in CRM systems and Microsoft Office applications, particularly Outlook, Excel, and PowerPoint.

Responsibilities

• Coordinate and administer engineering credential and workforce partnership projects, ensuring successful delivery and stakeholder support.
• Provide project and administrative support to the Business Growth Team, National Manager, Business Development Partners, and Coordinators.
• Maintain accurate customer records and interactions in MyPortal, Salesforce and Microsoft Dynamics.
• Support customer enquiries and applications by applying knowledge of Engineers Australia's membership and credential services.
• Identify process improvements, conduct market research, generate sales opportunities, and follow up on membership and credential leads to support business targets.

Skills

Administration

Account management

Customer service

CRM systems

Microsoft Office

Tools

Salesforce

Microsoft Dynamics

MyPortal

Job description

Engineers Australia is seeking a Business Development Support Coordinator to provide administrative and coordination support to our national Business Development Team. You will assist with new agreements, keep records up to date, and support clients throughout their partnership.

This 12-month fixed-term role offers exposure to client relationships, account management, and CRM systems. The role is based across Australia with a preference for the east coast, and offers a hybrid working model.