Group Training Instructor

Healthy People; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

World-class gym environment

Free gym membership

Rapid growth

Career progression plan

Make an impact

Culture fit matters

Job summary

One Playground is seeking an exceptional Club Manager to join our growing team. You will lead multi-service gyms, empower staff, and drive member experience across operations, facilities, and coaching teams.

You will manage a large team (2-3 Managers, 35+ Personal Trainers, 30+ Group Instructors) and 5,000+ members, contributing to growth, performance insights, and maintaining a world-class facility while nurturing community and career development.

Qualifications

• You naturally connect with people and make them feel valued and supported.
• Your written and verbal communication is clear, professional, and engaging.
• You’re highly organised with high standards of execution.

Responsibilities

• Oversee performance across multiple departments including Coaching & Group Fitness.
• Review monthly performance data and identify expansion opportunities.
• Lead and manage a world-class sales team to achieve targets through Lead Generation, Lead Management, and coaching.
• Set targets for attracting new members.
• Ensure a world-class member experience through efficient account enquiries and debt management.
• Foster growth and development of your team through training and coaching.
• Uphold a world-class facility, ensuring equipment is serviced and maintained.

Job description

• Work in a world-class gym environment like no other
• Join a company that’s going through rapid growth
• A career progression plan to accommodate your ambitions

This pivotal role delivers exceptional results by developing talented people while managing club operations, facilities, and member experience.

ONE PLAYGROUND ORIGIN

Starting from humble beginnings as a small bootcamp in Surry Hills, today, we are a national brand on a mission to “Inspire Change” in the Global Fitness Industry.

In March 2023, Fitness Playground became One Playground. This change represents our move beyond just fitness and aesthetics, to become an all-encompassing Playground for all things health and fitness.

We’re in the midst of our biggest growth phase yet; 2025 saw the successful launch of three new Super Boutique clubs in Haymarket, Merrylands, and North Sydney, with even more exciting openings already on the horizon for 2026.

ONE PLAYGROUND PHILOSOPHY

We believe that Gyms must get better at taking care of their members. Our philosophy is “If we take care of our staff, they will take care of our members”.

This philosophy has been a critical driver for the growth of One Playground and our people over the past 12 years. It has led us to grow to a team of over 450 across seven locations, and we are proud to be consistently recognised as one of Australia’s best places to work.

Our accolades include being rated Top 50 Places to Work in Australia, 2019 & 2020 Employer of Choice Award, AFR Best Places to Work 2021, FITSummit Boutique of the Year 2022 and 2023 and 2024 ABA100® Winner for Training Excellence.

Over the next 18 months, the company will open 6 new locations which will provide an unprecedented opportunity to join a dynamic growing business, and we want “Great Humans” to join us on this journey.

WHAT ARE WE?

At One Playground, we are committed to creating the best gyms, not the most gyms.

We are a new kind of gym, a ‘super-boutique’, giving members complete access to a ‘one-stop-shop’ of fitness and wellness.

Our mission is to defy expectations by offering award-winning designs, fostering connected communities, providing a wide range of classes, and employing exceptional individuals who are passionate about what they do.

Alongside our purpose to “Inspire Change”, One Playground has a strong set of 6 core values.

We are “One Team”, of “Great Humans”, who get “Better Every Day”, working on “Mastering Our Craft”, so we can “Design the Future” and, most importantly, “Do Cool Sh*t!”

THE ROLE

We are seeking an exceptional individual to join our team as a Club Manager.

Our Club Managers share our values and lead our growing teams. This pivotal role focuses on achieving outstanding results by empowering and developing our talented individuals, while effectively managing our club operations, facilities, and member experience.

Our multi-service gyms are expansive, with each club consisting of a team of 2-3 Managers, 35+ Personal Trainers, 30+ Group Instructors, and a Membership Team serving 5,000+ members.

This position requires a bold and determined individual who thrives in challenging environments.

YOUR KEY RESPONSIBILITIES

Business Management

Oversee the performance across multiple departments including Coaching & Group Fitness.

Review monthly performance data regarding your club departments (ie. coaching sessions & member class attendance) and identify expansion & development opportunities.

Lead and manage a world-class sales team to achieve targeted benchmarks through effective Lead Generation, Lead Management, Sales Performance, and Sales Coaching.

Setting and contributing to targets for attracting new members

Member Experience Management

Ensure a world-class member experience through efficient management of member account enquiries and debt management.

Maintain up-to-date knowledge of the latest fitness trends, managing up effectively, providing recommendations to senior leadership to improve member experiences.

People Management

Foster the growth and development of your team (and new team members) through timely training and one-to-one coaching, ensuring their personal satisfaction and long-term career progression.

Managing staff, including recruiting, hiring and training new team members

Facility Management

Uphold a world-class facility, ensuring equipment is serviced, maintained and reported when faulty.

ABOUT YOU

Working in the fitness industry is more than a job - it is a genuine passion.

You naturally connect with people and make them feel valued and supported.

Your written and verbal communication is clear, professional, and engaging, enabling you to build strong relationships with members and staff.

You’re highly organised, have a great eye for detail, and maintain high standards of execution in everything you do.

You are knowledgeable across a diverse range of exercises and training styles, confidently providing guidance and adjustments to support individual training needs.

You have a genuine desire to help people with their health and fitness, and your passion for learning and ongoing development drives your commitment to continuous growth.

You want a career where you can continue to learn new skills, grow as a leader, and positively impact the well‑being of the community through empathy, support, and dedication.

WHAT IS IN IT FOR YOU

• Work in a world‑class gym environment like no other.
• Free gym membership & access to every One Playground location.
• Join a company that’s going through rapid growth.
• A clearly defined career progression plan to accommodate your ambitions and development.
• A workplace where you can make an impact and grow, professionally and personally.
• For us, it doesn’t matter if you have less experience or more; what matters is alignment with our culture, having a passion for what you do and growing with the business in a meaningful and impactful industry.