Group Insurance Manager

Scape Australia; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Wellbeing focus

Growth opportunities

Inclusive culture

Lifestyle benefits

Job summary

The Living Company in Sydney is seeking a Group Insurance Manager to own the general insurance and workers’ compensation programmes across the portfolio. You’ll lead broker relationships, manage claims end-to-end, and collaborate with Treasury, residents, and governance bodies.

With an undergraduate degree in insurance, risk, or related field and 7+ years in insurance management, you’ll drive premium allocation and multi-entity placements while communicating complex matters clearly to senior

Qualifications

• Undergraduate degree in insurance, business, risk, accounting, finance or a related discipline.
• Minimum 7 years’ experience in insurance management, broking or a similar role within a corporate or insurance environment.
• Demonstrated experience managing group insurance programmes across multi-entity portfolios.
• Proven experience in end-to-end claims management with brokers and insurers.
• Strong understanding of premium allocation and cost management across complex portfolios.
• Excellent communication and stakeholder skills for residents and senior leaders alike.

Responsibilities

• Owning the annual renewal process for general insurance and workers’ compensation, from market review and broker engagement through to final placement
• Managing brokerage arrangements and advising on insurance aspects of acquisitions, divestments, development activity and commercial agreements
• Owning the premium allocation methodology and coordinating with Treasury to secure funding across funds, managers and sites
• Overseeing general insurance claims end-to-end, including site visits, loss adjuster meetings and claims trend reviews
• Leading the property valuation and business interruption programme, addressing underinsurance risk
• Engaging residents and resident committees across Seniors Living, and reporting to governance boards

Skills

Insurance management

Stakeholder communication

Renewals management

Claims management

Premium allocation

Resident engagement

Education

Undergraduate degree in insurance or related field

Job description

Sydney CBD | Full-Time | On-Site (5 Days)

WHO WE ARE

Founded in 2013 as Scape Australia, leaders in student housing, we’ve since grown into a vertically integrated living platform known as The Living Company; managing $18B in assets across Student Living (Scape), Rent to Live – Affordable Housing (RTL Co.), and Retirement Living (Aveo); spanning site origination, investment, planning, design, development, construction, and operations.

The Living Company is reshaping the way Australians live by delivering sustainable, community-driven, and high-quality spaces across the country.

THE ROLE

As Group Insurance Manager, you’ll hold primary accountability for the placement of all insurance across The Living Company, from the general insurance programme through to workers’ compensation.

This is a highly visible, relationship-driven role. You’ll own the broker relationship, manage general insurance claims across the portfolio, and work closely with Treasury and our community finance teams. You’ll also get out to our sites, engaging directly with residents, resident committees and loss adjusters, and reporting to our governance bodies along the way.

Day-to-day you will be (but not limited to):

• Owning the annual renewal process for general insurance and workers’ compensation, from market review and broker engagement through to final placement
• Managing our brokerage arrangements and advising on insurance aspects of acquisitions, divestments, development activity and commercial agreements
• Owning the premium allocation methodology and working with Treasury to secure premium funding across our funds, managers and sites
• Overseeing general insurance claims end-to-end, including site visits, loss adjuster meetings and claims trend reviews
• Leading the property valuation and business interruption programme, and closing out underinsurance risk
• Engaging residents and resident committees across Seniors Living, and reporting to the Board Risk Committee and Aveo Home Care Services Board

WHAT YOU’LL BRING

• Undergraduate degree in insurance, business, risk, accounting, finance or a related discipline
• Minimum 7 years’ experience in insurance management, broking or a similar role within a corporate or insurance environment
• Demonstrated experience managing group insurance programmes, including general insurance and workers’ compensation placement and renewals across multi-entity portfolios
• Proven experience in end-to-end claims management, working with brokers, insurers and legal advisers
• Strong understanding of premium allocation and cost management across complex portfolios
• Excellent communication and stakeholder skills, with the ability to translate technical insurance matters into clear language for residents and senior leaders alike
• Professional certification in insurance or risk (e.g. ANZIIF), or experience in retirement living, aged care, student accommodation or real estate, will be highly regarded

WHY SHOULD YOU JOIN?

• Be part of a purpose-led organisation shaping how Australians live
• Exposure to a large, diversified living platform with real scale and complexity
• Strong focus on wellbeing, growth, and inclusive culture
• Competitive rewards, recognition programs, and lifestyle benefits

No agencies please.

At The Living Company, we honour and welcome the rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone’s voice is heard and celebrated.