Group Casual Sales Team Member - Doncaster, VIC

Suzanne Grae; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Online learning

Career progression

Discounts 50%

Sales rewards

Private health insurance

Job summary

Suzanne Grae is seeking a Group Casual to contribute across all three brands, including Sportsgirl and Sussan. You will deliver outstanding customer service, drive sales, and support stock replenishment and visual merchandising in a fast-paced retail setting.

The role involves supervising store duties, opening/closing procedures, and working independently while maintaining exceptional customer service standards across the brand family.

Qualifications

• Provide exceptional customer service and fitting room assistance to ensure a positive shopping experience.
• Drive sales by achieving daily and team sales targets through effective customer interactions.
• Assist in maintaining and replenishing stock while supporting visual merchandising and layout changes.

Responsibilities

• Oversee store operations with opening and closing procedures.
• Deliver excellent customer service and assist customers in finding products.
• Support in-store merchandising and layout changes to maintain a visually appealing environment.
• Supervise team members and ensure consistent, high-quality customer service.

Skills

Customer service

Sales targets

Stock replenishment

Supervisory duties

Visual merchandising

Job description

As a Sussan Group Casual you’ll have the opportunity to work in store across all three brands including Sportsgirl and Sussan. You'll drive store success through outstanding customer service and a passion for selling. Ideal candidates thrive in a fast-paced retail environment, love interacting with people, and have a flexible, team-oriented approach.

As a Group Casual, your role involves:

• Provide exceptional customer service and fitting room assistance to ensure a positive shopping experience.
• Drive sales by achieving daily and team sales targets through effective customer interactions.
• Assist in maintaining and replenishing stock while supporting visual merchandising and layout changes to ensure a visually appealing store.
• This is a Supervisory role which involves overseeing the store, opening and closing procedures, working independently, and ensuring excellent customer service.

We offer some amazing benefits, including:

• Our comprehensive online learning program followed by instore training with your Store Manager.
• Excellent career progression involving regular training and on the job development.
• 50% team member discount off Sussan Group brands | Suzanne Grae, Sportsgirl & Sussan
• Access to monthly in store sales rewards and incentives.
• Discounted private health insurance through Medibank Private.

Why work for Suzanne Grae?

When it comes to making people feel great, we don’t stop with our customers. Here’s why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:

• Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
• Opportunities for all team members to be involved in ourimpact initiatives, including our Reconciliation Action Plan (RAP)
• Participate in our long-standing community partnership program with the Women’s Community Shelters.

Join a supportive team that values collaboration, creativity, diversity and growth.

About Suzanne Grae

At Suzanne Grae, we’re committed to making fashion easy for every-body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.

As part of The Sussan Group, we're proud to be a Certified B Corporation™. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.