Group Casual Sales Team Member - Carindale, QLD

Suzanne Grae Pty Ltd; Brisbane; Hybrid; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Store discount

Training program

Career progression

Private health insurance

Job summary

Suzanne Grae is seeking a Group Casual who will work across Sussan Group brands including Sportsgirl and Suzanne Grae. You’ll deliver outstanding customer service and drive sales in a fast-paced retail environment.

You’ll handle fitting room assistance, stock replenishment and visual merchandising, and may oversee opening/closing tasks in a supervisory capacity, supporting a positive, collaborative store culture.

Qualifications

• Retail experience in a fast-paced store environment.
• Flexible, team-oriented approach and willingness to work across brands.
• Ability to open/close the store and oversee operations.

Responsibilities

• Provide exceptional customer service and fitting room assistance to ensure a positive shopping experience.
• Drive sales by achieving daily and team sales targets through effective customer interactions.
• Assist in maintaining and replenishing stock while supporting visual merchandising and layout changes to ensure a visually appealing store.
• Oversee store operations with opening/closing procedures and supervise staff to ensure excellent customer service.

Skills

Customer service

Sales targets

Stock replenishment

Visual merchandising

Supervisory experience

Job description

As a Sussan Group Casual you’ll have the opportunity to work in store across all three brands including Sportsgirl and Sussan. You'll drive store success through outstanding customer service and a passion for selling. Ideal candidates thrive in a fast-paced retail environment, love interacting with people, and have a flexible, team-oriented approach.

As a Group Casual, your role involves:

• Provide exceptional customer service and fitting room assistance to ensure a positive shopping experience.
• Drive sales by achieving daily and team sales targets through effective customer interactions.
• Assist in maintaining and replenishing stock while supporting visual merchandising and layout changes to ensure a visually appealing store.
• This is a Supervisory role which involves overseeing the store, opening and closing procedures, working independently, and ensuring excellent customer service.

We offer some amazing benefits, including:

• Our comprehensive online learning program followed by instore training with your Store Manager.
• Excellent career progression involving regular training and on the job development.
• 50% team member discount off Sussan Group brands | Suzanne Grae, Sportsgirl & Sussan
• Access to monthly in store sales rewards and incentives.
• Discounted private health insurance through Medibank Private.

Why work for Suzanne Grae?

When it comes to making people feel great, we don’t stop with our customers. Here’s why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:

• Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
• Opportunities for all team members to be involved in ourimpact initiatives, including our Reconciliation Action Plan (RAP)
• Participate in our long-standing community partnership program with the Women’s Community Shelters.

Join a supportive team that values collaboration, creativity, diversity and growth.

About Suzanne Grae

At Suzanne Grae, we’re committed to making fashion easy for every-body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.

As part of The Sussan Group, we're proud to be a Certified B Corporation™. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.

If this opportunity aligns with your skills and aspirations, we would love to connect with you.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.