Group Casual Sales Team Member

Illawarra Mercury; Coniston; On-site; AUD 30,000 - 60,000; Part time

Job summary

A renowned fashion retailer in New South Wales is seeking a Group Casual to enhance customer experience and drive sales in a dynamic retail environment. Ideal candidates should be passionate about fashion, excel in customer service, and possess the ability to lead teams. This role offers opportunities for career progression along with competitive benefits and discounts.

Benefits

Generous team member discount

Access to monthly in-store sales rewards

Discounted private health insurance

Qualifications

• Must thrive in a fast-paced retail environment.
• Experience in retail or customer service is preferred.
• Possess a flexible and team-oriented approach.

Responsibilities

• Provide exceptional customer service and fitting room assistance.
• Drive sales by achieving daily and team sales targets.
• Oversee the store and manage the team during shifts.

Skills

Customer service

Sales drive

Team collaboration

Flexible approach

Job description

Wollongong, Illawarra, NSW, Australia

Casual

About Suzanne Grae

At Suzanne Grae, we’re committed to making fashion easy for every-body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.

As part of The Sussan Group, we're proud to be a Certified B Corporation. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.

About The Role

As a Group Casual you’ll have the opportunity to work in store across all three brands including Sportsgirl and Sussan. You'll drive store success through outstanding customer service and a passion for selling. Ideal candidates thrive in a fast-paced retail environment, love interacting with people, and have a flexible, team-oriented approach.

As a Group Casual, Your Role Involves

• Provide exceptional customer service and fitting room assistance to ensure a positive shopping experience.
• Drive sales by achieving daily and team sales targets through effective customer interactions.
• Assist in maintaining and replenishing stock while supporting visual merchandising and layout changes to ensure a visually appealing store.
• This is a Supervisory role which involves overseeing the store, opening and closing procedures, managing the team, and ensuring excellent customer service.

Why work for Sussan?

At Sussan we believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we're committed to fostering an environment where our team can thrive. Here’s why you should choose a career at Sussan:

• Join a Certified B Corporation and become a team member of a vibrant, purpose-driven workplace that values both innovation and impact.
• Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
• Participate in our long-standing community partnership program with Breast Cancer Network Australia (BCNA)
• Join a supportive team that values creativity, diversity, growth, and, most importantly, future thinking.

We Also Offer Some Amazing Benefits, Including

• Our comprehensive online learning program followed by instore training with your Store Manager.
• Excellent career progression involving regular training and on the job development.
• Generous team member discount on Suzanne Grae product.
• Access to monthly in store sales rewards and incentives.
• Discounted private health insurance through Medibank Private.

If this opportunity aligns with your skills and aspirations, we would love to connect with you.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.