Grooming Salon Manager

Peto; Shellharbour City Council; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

$500 sign-on bonus

Competitive remuneration with performance reviews

Profit share structure

Birthday as an additional day off

Work-life balance

Career path and training opportunities

Fun and friendly team environment

Job summary

PetO in Shellharbour, New South Wales, is seeking an Experienced Pet Stylist Manager passionate about animal welfare and high-quality grooming services. This full-time position involves managing staff, client interactions, and overall salon performance.

With a competitive remuneration package, including a $500 sign-on bonus and opportunities for growth, you will thrive in a family-owned culture within a growing national business. Join a fun team dedicated to providing exceptional care for pets.

Qualifications

• Minimum 3 years of experience in pet grooming with advanced scissoring techniques.
• Experience managing a grooming salon and team-building abilities.
• Committed to outstanding customer service.

Responsibilities

• Oversee booking management system and loyalty program.
• Manage client liaison and team development.
• Ensure salon cleanliness, safety, and profitability.

Skills

Advanced scissoring techniques

Breed clips

Team management

Customer service

Job description

PetO Shellharbour - Experienced Pet Stylist Manager

We are Australia’s largest independent cat & dog retailer. At PetO we know pets are family — and so are our people. PetO is a fast-growing independent and Australian-owned retailer in the pet industry, growing its network with pet retail, vet clinics and professional grooming salons all in one shop.

PetO Shellharbour is looking for an experienced Pet Stylist Manager who is passionate about animal welfare, customer experience, and delivering high‑quality grooms every time. Our grooming salon is co‑located within our high‑traffic pet store, offering a steady client base, a familiar environment for pets, and the support of a national brand. On‑site veterinary support is available for advice, reassurance and escalation when needed.

Grooming menu includes bath, blow dry and deshed, style, breed and comb grooms, hygiene, flea rinse treatment and more.

The Role

This full‑time, permanent position involves overseeing the booking management system and loyalty program, client liaison, team management, skills development of staff, stock management, salon cleanliness, safety and presentation, and overall performance and profitability of the salon.

What’s in it for You

• $500 sign‑on bonus (conditions apply)
• Competitive remuneration with regular performance reviews
• Profit share structure that rewards your success
• Birthday as an additional day off
• Work‑life balance – daytime trading hours, no late nights, no public holidays
• Security of a growing national business with a family‑owned culture
• Genuine career path and training opportunities
• Fun and friendly team environment with regular pet‑related and community events

About You

• Genuine animal lover with a passion for pets and grooming
• Minimum 3 years of experience in pet grooming with advanced scissoring techniques and specific breed clips
• Experience managing a grooming salon and team‑building abilities
• Committed to outstanding customer service with a customer‑first attitude
• Comfortable working a Tuesday to Saturday roster