Groomer & Salon Lead — Train & Elevate Your Team

PetSmart; Brighton; On-site; AUD 57,000 - 75,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) delivers professional grooming with a focus on pet care. The role supports bathers and new stylists, guiding them through the grooming development program and ensuring high-quality service to pet parents.

Responsibilities include overseeing salon operations, training, and coaching, while maintaining store standards and compliance with policies. The position requires at least 2 years grooming experience and full-time availability.

Qualifications

• 2+ years grooming experience; may be asked to complete a technical exam.
• Full time availability; ability to work evenings, weekends, holidays.
• Proficiency with grooming tools, equipment and products to perform technical work safely.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail and safety.

Responsibilities

• Lead grooming and salon training programs for bathers and stylists.
• Provide exceptional service to pet parents and support a high performing team.
• Develop new stylists through the grooming certification process.
• Ensure salon standards, safety, and humane treatment of pets.
• Promote salon services and merchandise to grow sales.

Skills

Grooming experience

Full time availability

Grooming tools proficiency

Computer applications proficiency

Written and verbal communication

Under pressure / composure

Organizational skills / attention to 5

Tools

Grooming tools

Job description

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) delivers professional grooming with a focus on pet care. The role supports bathers and new stylists, guiding them through the grooming development program and ensuring high-quality service to pet parents.

Responsibilities include overseeing salon operations, training, and coaching, while maintaining store standards and compliance with policies. The position requires at least 2 years grooming experience and full-time availability.