Experienced Pet Groomer - Growth, Benefits & Impact

PETstock Rouse Hill Pty Ltd; Sydney; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Pet-friendly benefits

Mental health support

Parental leave

Team member & pet benefits

Job summary

Petstock Group seeks an experienced groomer to deliver full grooming services for a variety of dog breeds, ensuring a positive customer experience and high grooming standards. You will coordinate with the Store Manager to manage the salon, bookings, and stock while upholding safety and brand practices.

The role emphasizes hands-on grooming, teamwork, and strong client interaction, with opportunities to contribute to local marketing and sales efforts within a pet‑focused retail environment.

Qualifications

• Experience in professional dog grooming.
• Qualification in Grooming preferred, but not essential.
• Ability to create and embed strong safety practices throughout the salon and store.
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge.
• Physically fit, with the ability to lift heavy animals as required.
• Demonstrated experience in handling and working with live animals.
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members.
• Strong attention to detail.

Responsibilities

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and clipping.
• Provide a positive and memorable grooming experience for all customers and their dogs.
• Coordinate the grooming salon and clients in conjunction with the Store Manager.
• Make client bookings.
• Assist store shop floor team when required, providing exceptional customer service.
• Maintain a consistently high standard of salon presentation and oversee stock management.
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met.
• Proactively support local marketing opportunities and recruitment referral programs.
• Work with the team to achieve and exceed sales targets.
• Maintain a strong safety mindset with commitment to create a culture of safety within your team.

Skills

Dog grooming experience

Animal handling

Customer service

Communication

Education

Grooming qualification (preferred)

Job description

Petstock Group seeks an experienced groomer to deliver full grooming services for a variety of dog breeds, ensuring a positive customer experience and high grooming standards. You will coordinate with the Store Manager to manage the salon, bookings, and stock while upholding safety and brand practices.

The role emphasizes hands-on grooming, teamwork, and strong client interaction, with opportunities to contribute to local marketing and sales efforts within a pet‑focused retail environment.