Golf Shop and Outside Service Staff

The Glades Golf & Spa; Gold Coast City; On-site; AUD 30,000 - 41,000; Part time

Job summary

The Glades Golf & Spa on the Gold Coast is seeking a Casual Golf Shop Attendant to support both the golf shop and course operations. You’ll help players, manage carts, marshal the course, and assist with daily operations to create a welcoming experience for members and visitors.

Experience in golf retail or hospitality is preferred. Familiarity with SwiftPOS and Simple Golf is a plus, and strong communication skills will help you thrive in a busy outdoor environment.

Qualifications

• Experience in golf shop, retail or hospitality.
• Familiarity with SwiftPOS and Simple Golf preferred.
• Strong golf knowledge and understanding of competition formats and rules.
• Good communication and organizational skills.
• Proactive, hands-on, team-focused attitude.
• Flexible to work weekends and public holidays.

Responsibilities

• Provide friendly and efficient customer service in the golf shop.
• Operate the point-of-sale system (SwiftPOS experience highly regarded).
• Assist with golf cart setup and cleaning.
• Perform course marshalling duties to ensure pace of play and etiquette.
• Support general daily golf operations.
• Enter competition scores and prize pool allocations using Simple Golf (or similar).
• Provide basic guidance on the rules of golf when needed.

Skills

Customer service

SwiftPOS

Simple Golf

Golf knowledge

Communication

Teamwork

Weekend availability

Tools

SwiftPOS

Simple Golf

Job description

Casual Golf Shop & Cart Attendant – Dual Role (Shop + Course Operations)

Robina Gold Coast | Casual Role | Golf Industry

We are looking for a reliable, enthusiastic and customer-focused Casual Golf Shop Attendant to join our team in a varied, hands‑on role supporting both golf shop, marshaling & carts operations.

If you enjoy golf, love working outdoors and take pride in providing excellent customer service, this could be the perfect opportunity to become part of our friendly golf community.

About the Role:

This is a diverse role where no two days are the same. You will be an important part of creating a welcoming and enjoyable experience for our members, guests and visiting golfers.

Working across both the golf shop and golf course, you will assist customers, prepare and maintain golf carts, monitor course activity and support the smooth day‑to‑day running of golf operations.

Key Responsibilities:

• Provide friendly and efficient customer service in the golf shop
• Operate the point‑of‑sale system (SwiftPOS experience highly regarded)
• Assist with golf cart setup & cleaning
• Perform course marshalling duties, ensuring pace of play and etiquette
• Support general daily golf operations
• Enter competition scores and prize pool allocations using Simple Golf (or similar)
• Provide basic guidance on the rules of golf when needed

What We're Looking For:

• Previous experience in a golf shop, retail, or hospitality role
• Familiarity with SwiftPOS and Simple Golf (preferred but not essential)
• Strong knowledge or interest in golf, including understanding of competition formats and rules
• Good communication and organizational skills
• A proactive, hands‑on approach and team‑focused attitude
• Flexibility to work weekends and public holidays as required

Role Details:

• Casual position
• Hours will vary based on performance and availability
• Must be available for weekend shifts

If you’re passionate about golf, take pride in customer service, and enjoy a variety of tasks in your workday — we’d love to hear from you!