Gim - Regional Operations Supervisor

Grace Worldwide; Wollongong City Council; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive remuneration

Career progression

Dynamic team environment

Résumé du poste

Grace Group is seeking a Regional Operations Supervisor in NSW to lead field operations, optimise service delivery and manage branch resources. You will liaise with sales, admin and operations teams, uphold safety standards and drive cost efficiency while achieving KPI targets.

Join a dynamic, client-focused team within Australasia’s leading removals and information management company; enjoy an autonomous, supportive role with clear career progression and a competitive remuneration package.

Qualifications

• Proven organisational/planning ability.
• Proven leadership and problem solving skills.
• The ability to liaise with sales, admin and operational personnel
• Computer literacy
• Outstanding customer service focus

Responsabilités

• Control and manage superior service delivery to our clients
• Assist with Branch operations, labour and vehicle resources in order to achieve service objectives
• Manage and lead the operations personnel ensuring adherence to standard procedures
• Maintain a safe working environment for all personnel
• Manage operational costs against budgets and targets as set by the Regional Branch Manager
• Manage and maintain property, plant and site security
• Manage large logistical projects including the assembly of storage racking, transportation of large numbers of cartons and the destruction of large amounts of paper

Connaissances

Organisational planning

Leadership

Interdepartmental liaison

Computer literacy

Customer service focus

Description du poste

Regional Operations Supervisor

• Exciting and challenging opportunity
• Iconic brand
• Autonomous role

What's in it for you?

You will be working with some great people and will be supported by a management team that has extensive industry experience. This is a client focused role with an opportunity to make a difference.

What will you be doing?

You will be calling on your previous operations and supervision experience while using the skills and techniques we will teach you to achieve our company objectives. You will be working as part of an enthusiastic team with the objective to meeting set KPI’s. As the Regional Operations Supervisor, your responsibilities will include the following:

• Control and manage superior service delivery to our clients
• Assist with Branch operations, labour and vehicle resources in order to achieve service objectives
• Manage and lead the operations personnel ensuring adherence to standard procedures
• Maintain a safe working environment for all personnel
• Manage operational costs against budgets and targets as set by the Regional Branch Manager
• Manage and maintain property, plant and site security
• Manage large logistical projects including the assembly of storage racking, transportation of large numbers of cartons and the destruction of large amounts of paper

What you must have to apply for this role:

• Proven organisational/planning ability
• Proven leadership and problem solving skills
• The ability to liaise with sales, admin and operational personnel
• Computer literacy
• Outstanding customer service focus

You will be highly regarded if you also have:

• Previous experience in a logistics environment
• A proven track record of over achievement in planning and scheduling
• Leadership experience
• Industry experience advantageous but not essential

In return, we offer:

• A competitive remuneration package
• The opportunity for career advancement
• The opportunity to work with a dynamic team and progressive organization

About Grace Group

The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.