General Services Officer - Killarney Vale Care Community

Opal HealthCare; Central Coast Council; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Penalty rates on weekends

Paid parental leave

12% superannuation

Referral bonus: $5,000

Job summary

Opal HealthCare is seeking a General Services Officer at Killarney Vale Care Community. You will deliver hygiene, dining, and resident support in a welcoming home environment.

Join a values-led team with opportunities for training through the Opal HealthCare Academy, and enjoy benefits such as penalty rates on weekends, 12% superannuation, paid parental leave, and a $5,000 referral bonus.

Qualifications

• A passion for helping people and making a difference in your community.
• Flexible, can-do attitude and willingness to learn across hospitality areas.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Responsibilities

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide an essential service by managing residents' personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents
• Follow strict safety, sanitary, and infection control protocols in all tasks.

Skills

Hospitality

Cleaning

Customer service

Communication skills

Reliability

Job description

\"At Opal HealthCare, we know that companies don’t succeed, people do.\" Our purpose is to bring joy to those we care for, and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

At Killarney Vale Care Community, our General Services Officers are the heart of creating a welcoming, safe and comfortable home for our residents. If you take pride in your work, enjoy variety in your day, and love being part of a supportive team, we'd love to hear from you.

As a General Services Officer, you'll help create a positive living environment by delivering high-quality cleaning, laundry and hospitality

What's on Offer:

• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work — No two days are the same; support our community in three essential areas
• Career development — Access our Opal HealthCare Academy to grow your skills
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems — The tools to help you succeed

What You'll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide an essential service by managing residents' personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.