General Services Officer

Opal Aged Care; Dubbo; Hybrid; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Paid parental leave

Referral bonuses

Career development access

12% superannuation

Job summary

Opal Aged Care in Dubbo is searching for a dedicated General Services Officer to join the hospitality team at Dubbo Homestead Care Community. In this role, you will support residents through food service, cleaning, and laundry, directly impacting their daily lives.

We value compassion, accountability, respect, and excellence, ensuring a supportive team atmosphere. Enjoy varied work with career development opportunities, paid parental leave, and additional benefits like penalty rates for weekends.

Qualifications

• A passion for helping people and making a difference in your community.
• Good communication skills and a friendly, professional manner.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential.

Responsibilities

• Deliver outstanding customer service in our dining room.
• Ensure resident rooms and community areas are clean, safe, and welcoming.
• Manage residents' personal laundry with respect and care.

Skills

Customer service

Communication skills

Flexibility

Attention to detail

Job description

Dubbo Homestead Care Community, 80 Muller Street, Dubbo, New South Wales, Australia

Posted Saturday 20 June 2026 at 2:00 pm

"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 142 Care Communities and over 20,000 team members nationwide.

About the Role:

We're looking for a versatile and caring General Services Officer to join our hospitality team at Dubbo Homestead Care Community. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation and paid parental leave

Why Choose Opal?

• Varied & meaningful work — No two days are the same; support our community in three essential areas
• Career development — Access our Opal HealthCare Academy to grow your skills
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems — The tools to help you succeed

What You’ll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail
• Laundry: Provide a essential service by managing residents' personal laundry with respect and care
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents
• Follow strict safety, sanitary, and infection control protocols in all tasks

What You’ll Need:

• A passion for helping people and making a difference in your community
• A flexible, can-do attitude and willingness to learn across different areas of hospitality
• Good communication skills and a friendly, professional manner
• Reliability and a strong work ethic
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person
• Willingness to complete: Pre-employment medical, NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands‑on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Apply now to become an essential part of our care community with Opal HealthCare.