General Manager - Tourism And Experiences

Discovery Parks; Kununurra; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Accommodation provided

Work vehicle for business operations

Competitive salary + super + bonus

Career growth opportunities

Discounts on park stays

Job summary

Discovery Groups’ G’day Group is seeking a General Manager – Tourism & Experiences to lead operations in Kununurra, overseeing Discovery Parks and Triple J Tours. You will manage teams across accommodation, tours, marina and hospitality, driving commercial performance while delivering exceptional visitor experiences in a spectacular Kimberley setting.

The role offers hands-on leadership, strong growth potential within the region, and the chance to shape two businesses while partnering with the

Qualifications

• Commercially minded tourism professional with strong business sense.
• Experience in seasonal or regional tourism environments preferred.
• Excellent communication and interpersonal skills.
• Ability to oversee multiple operations and adapt to changing priorities.

Responsibilities

• Oversee operations and performance of Discovery Parks Kununurra and Triple J Tours.
• Lead and develop teams across accommodation, tours, marina and hospitality.
• Own budgets, forecasting, revenue, cost control and overall commercial performance.
• Identify opportunities to grow visitation, revenue and local partnerships.
• Build relationships with tourism operators, local businesses and stakeholders.
• Ensure safety, compliance, presentation and service standards across sites.

Skills

Commercial acumen

Tourism experience

Communication skills

Team leadership

Driver’s licence

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G’day Rewards. Employing more than 2,000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

The role

This is more than just your average management position – it’s an opportunity to live and work in one of Australia’s most spectacular tourism destinations – the East Kimberley. We’re looking for an energetic leader to take on the role of General Manager – Tourism & Experiences, overseeing Discovery Parks Kununurra and Triple J Tours. Based in beautiful Kununurra, you’ll work across both businesses, overseeing operations, leading teams and driving commercial performance. From the stunning landscapes of Lake Argyle to world‑class tours and adventure opportunities, you’ll be immersed in a destination that attracts visitors from across Australia and the world. This is a hands‑on role with genuine scope to shape two businesses, build connections across the local tourism industry and make a meaningful impact across the broader destination. For the right person, there is also strong potential for career growth and increased responsibility within the region.

Your Responsibilities Will Include

• Oversee the combined operations and performance of Discovery Parks Kununurra and Triple J Tours.
• Lead and develop teams across accommodation, tours, marina and hospitality operations.
• Own budgets, forecasting, revenue, cost control and overall commercial performance.
• Identify opportunities to grow visitation, revenue and local partnerships.
• Build strong relationships with tourism operators, local businesses, suppliers, community groups and key stakeholders.
• Ensure the park, tours and facilities consistently meet high standards of safety, compliance, presentation and service.
• Work closely with the wider G’day Group to maximise opportunities across the region.
• Adapt operations to seasonal demand and get involved wherever needed to keep the businesses running at their best.

About You

You’ll be a commercially minded tourism professional who is personable, adaptable and genuinely passionate about regional tourism, the outdoors and the Kimberley. Your background could be intourism, attractions, destination management, accommodation, resorts or tours, with the confidence and capability to operate across different parts of the business.

Ideally, You’ll Bring

• Strong commercial acumen and sound business management skills.
• Experience working in a seasonal or regional tourism environment.
• Excellent communication and interpersonal skills.
• The ability to work across multiple operations and adapt to changing priorities.
• A genuine passion for showcasing destinations and the experiences they offer.
• A current Australian Driver’s Licence.

Why work for us

• Live and work in beautiful Kununurra, surrounded by the incredible landscapes of the East Kimberley and Lake Argyle.
• Accommodation providedin a recently renovated 3-bedroom, pet‑friendly home, including power and water.
• Competitive salary + super, with an added bonus
• Access to awork vehiclefor business operations.
• Leadtwo iconic tourism businessesand play a genuine role in shaping their future.
• Professional growth opportunities across Australia’s largest park network.
• Discounts on accommodation at over 300 G’day holiday parks.
• Service recognition awards.
• Employee Assistance Program.

Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five‑year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.