General Manager, Retail Operations | Melbourne Based Opportunity

Brand Collective; Melbourne; In loco; AUD 260.000 - 380.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pet-friendly workspace

Product allowance & Generous discounts

Exclusive LK Group discounts

Access to sample sales

Leave when it matters

Novated leasing

Loyalty rewards

Well-being matters

Descrizione del lavoro

Brand Collective in Melbourne seeks a General Manager - Retail Operations to steer strategic direction, commercial performance and growth for a 12-brand portfolio across 300+ stores in Australia and New Zealand.

Reporting to the Chief Operating Officer, you will lead through Heads of Retail and Retail Operations, shaping strategy with Brand Managing Directors to drive sales, profitability and exceptional customer experiences.

Competenze

• Senior leader with multi-brand and multi-site retail experience.
• Proven track record delivering retail strategies that grow sales and profitability.
• Strong financial acumen with experience in large budgets and operating costs.

Mansioni

• Develop and lead the group retail strategy aligning brand objectives with growth ambitions.
• Drive sales growth and profitability across the portfolio with clear accountability.
• Shape and optimise the store network including new stores, relocations and refurbishments.
• Lead Retail Operations to achieve operational excellence and consistency.
• Elevate the customer experience across brands with a connected journey.
• Develop a high-performing leadership team and drive accountability.
• Collaborate with the COO and senior leaders to influence strategic priorities.

Conoscenze

Senior leadership

Multi-brand retail

P&L management

Stakeholder management

Omnichannel retail

Formazione

Bachelor's degree in business/retail

Descrizione del lavoro

An exciting opportunity to shape the future of retail across one of Australia's leading multi-brand retail groups.

Brand Collective is seeking an experienced General Manager - Retail Operations to lead the strategic direction, commercial performance and future growth of its portfolio of 12 brands, spanning fashion apparel, footwear and licensed brands.

With 300+ stores across Australia and New Zealand, this is a significant leadership opportunity to influence the future of a diverse retail portfolio, drive sales and profitability, optimise the store network and deliver exceptional customer experiences.

Reporting to the Chief Operating Officer, you will lead through the Heads of Retail and Retail Operations, working closely with Brand Managing Directors and senior business leaders to shape strategy, drive performance and unlock opportunities across the group.

WHAT YOU'LL BE DOING

• Develop and lead the group retail strategy, aligning business objectives with individual brand strategies, commercial priorities and growth ambitions.
• Drive sales growth, profitability and financial performance across the portfolio, setting clear expectations and accountability for results.
• Shape and optimise the store network, identifying opportunities across new stores, relocations, refurbishments, rationalisation and alternative retail concepts.
• Lead Retail and Retail Operations, driving operational excellence, productivity, consistency and continuous improvement across the network.
• Elevate the customer experience, ensuring each brand's store environment reflects its positioning and delivers a compelling, connected customer journey.
• Lead and develop a high-performing leadership team, strengthening capability, succession and accountability across the organisation.
• Partner with the COO, Brand Managing Directors and senior business leaders to influence strategic priorities and deliver sustainable business outcomes.

ABOUT YOU

You are an accomplished senior retail leader with a strong track record of leading large-scale, multi-brand and multi-site retail operations. Commercially astute and strategically minded, you understand how to balance the unique needs of individual brands while driving performance and consistency across a broader portfolio.

You will bring:

• Extensive Senior Retail Operations leadership experience within a large-scale, multi-brand retail environment, ideally across fashion apparel, footwear or lifestyle.
• A proven track record of developing and delivering retail strategies that drive sales growth, profitability and business performance.
• Strong commercial and financial acumen, with experience managing large P&Ls, budgets, capital investment and operating costs.
• Experience shaping and optimising store networks, including new store development, relocations, refurbishments and rationalisation.
• The ability to lead through senior leaders, building high-performing teams, developing capability and driving accountability.
• Strong stakeholder management skills, with the ability to influence Brand Managing Directors, executive leaders and cross-functional teams.
• A genuine passion for the customer experience, brand proposition and the evolving role of physical stores within an omnichannel retail environment.
• You are a confident and collaborative leader who brings commercial focus, strategic perspective and the ability to turn opportunity into action.
• Melbourne-based role. Applicants must have full Australian working rights.

JUST SOME PERKS WE OFFER

• Pet-friendly workspace - Yes, your furry friend can join you at work!
• Product allowance & Generous discounts - Up to 50% off top brands like Reebok, Superdry, and Elka Collective!
• Exclusive LK Group discounts - Treat yourself to savings at Daniel’s Donuts, Hommey, Snooze & more!
• Access to sample sales - Exclusive to Brand Collective team members only.
• Leave when it matters - Celebration Leave, Paid parental leave, Volunteer leave.
• Novated leasing - Drive your dream car with ease.
• Loyalty rewards - We celebrate your milestones with generous service awards!
• Well-being matters - Corporate Discount on Health Cover, Free access to Mental Health Professionals through our Employee Assistance Program.

READY TO MAKE AN IMPACT?

This is an opportunity to play a significant role in shaping the future of retail at Brand Collective, influencing strategy, leading a substantial portfolio and delivering results across some of Australia's most recognised retail brands.

We are Brand Collective. We Create Extraordinary.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance.

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees.