General Manager, Digital Innovation

Resolution Digital; Sydney; On-site; AUD 220,000 - 320,000; Full time

Job summary

Resolution Digital seeks a General Manager, Digital Innovation to lead a future-focused portfolio spanning CX, UX/UI, AI and product innovation, owning its commercial performance and growth. You will shape propositions and scale offerings across the Omnicom network, translating technology into measurable client value.

You will collaborate with senior leadership to drive strategic opportunities, coach senior capability leaders, and ensure sustainable expansion through scalable solutions and

Qualifications

• Senior leadership experience in digital consulting or innovation.
• Proven track record of growing revenue and winning new business.
• Ability to translate technology into commercial propositions.
• Knowledge of AI, CX and digital platforms.

Responsibilities

• Lead the Digital Innovation portfolio and its commercial performance.
• Develop innovative, scalable products and propositions across AI, CX and transformation.
• Build and convert a strong pipeline of new business opportunities.
• Partner with senior leaders across Resolution and Omnicom to deliver client solutions.
• Identify where emerging technology creates commercial opportunities for clients.
• Coach and develop senior capability leaders while shaping business strategy.

Skills

Senior leadership

Commercial acumen

AI strategy

Digital transformation

Job description

We are Resolution. An award-winning, full-service digital agency that delivers remarkable results. Our mission is simple - to push the boundaries of digital and create Remarkable Digital Experiences & Results for our clients.

As part of Omnicom Media Group, you'll join a team of over 80 digital specialists across strategy, technology, media and experience design, working with some of Australia's leading brands to solve complex digital challenges

This is a rare opportunity to join Resolution's Senior Leadership Team and help shape the next phase of the business.

As General Manager, Digital Innovation, you'll lead a future-facing portfolio spanning CX, UX/UI, optimisation, AI and product innovation, with ownership of its commercial performance, propositions and growth.

Working closely with the Managing Director you'll help define the future of Resolution, connecting capabilities, clients and opportunities across the business and wider Omnicom network. We're looking for a commercially minded leader who can turn specialist expertise and emerging technology into practical, scalable solutions that create measurable value for clients and sustainable growth for Resolution.

About the opportunity

Resolution is evolving from a capability-led digital agency into a consulting-grade, product-led business. This role sits at the center of that transformation.

You'll own a strategic portfolio focused on digital innovation, identifying market opportunities, developing new propositions, driving commercial growth and bringing together multidisciplinary teams to solve complex client challenges.

This is a role for someone who is equally comfortable discussing AI strategy with executive clients, building scalable products and propositions, leading senior specialists, and owning commercial outcomes.

You'll be responsible for:

• Leading the Digital Innovation portfolio and its commercial performance.
• Developing innovative, scalable products and propositions across customer experience, AI, optimisation and digital transformation.
• Building and converting a strong pipeline of new business opportunities.
• Partnering with senior leaders across Resolution and the wider Omnicom network to deliver integrated client solutions.
• Identifying where emerging technology creates genuine commercial opportunity for clients.
• Coaching and developing senior capability leaders while helping shape the broader business strategy.

We're looking for someone who has:

• Senior leadership experience within digital consulting, technology, product, customer experience or innovation.
• Strong commercial acumen with ownership of a business unit, practice or P&L.
• A proven track record of growing revenue, winning new business and developing scalable service offerings.
• Experience translating technical capability into compelling commercial propositions.
• Deep knowledge of digital experience, AI, platforms, customer strategy and emerging technologies.
• A collaborative leadership style with the ability to influence senior stakeholders across complex organisations.

You'll work alongside some of Australia's leading digital specialists in a flexible, high-performing and genuinely collaborative culture where innovation is encouraged and great ideas become reality.

Additional Information

Resolution Digital is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander peoples and people of all backgrounds to apply.

We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status or disability. All applications will be treated confidentially in accordance with EEO guidelines.