General Manager – Airport F&B Operations

Lagardère AWPL; Brisbane; On-site; AUD 240,000 - 320,000; Full time

Benefits offered by this job

Senior leadership opportunity

Autonomy & influence

Career growth & development

Executive exposure

Recognition & benefits

Free on-site parking

Employee discounts

Paid parental leave

Wellbeing and volunteer leave

Employee Assistance Program

Job summary

LagardèreAWPL is seeking a General Manager – Food & Beverage to lead a diverse, high-volume portfolio of venues at Brisbane Airport. You will drive guest experience, set operational standards and deliver strong commercial results.

This hands-on leadership role focuses on developing leaders, optimizing labour and costs, and ensuring compliance with food safety and airport requirements. You will partner with stakeholders to deliver outstanding traveller experiences.

Qualifications

• Senior leadership experience in Food & Beverage operations.
• Strong financial management of P&Ls, labour costs and budgets.
• Proven ability to drive revenue growth and operational improvements.
• Excellent stakeholder management and communication skills.
• Experience in high-volume environments, ideally airports or travel hubs.

Responsibilities

• Lead multi-venue F&B operation with exceptional service and guest experience.
• Build and coach a high-performing leadership team.
• Own financial performance across the portfolio, driving sales and profitability.
• Identify opportunities to improve efficiency, customer experience and performance.
• Analyse sales, labour, inventory and operations to inform decisions.
• Collaborate with internal and external stakeholders on initiatives.
• Ensure food safety, WHS, RSOA and airport requirements.
• Champion a customer-first approach across all venues.

Job description

LagardèreAWPL is seeking a General Manager – Food & Beverage to lead a diverse, high-volume portfolio of venues at Brisbane Airport. You will drive guest experience, set operational standards and deliver strong commercial results.

This hands-on leadership role focuses on developing leaders, optimizing labour and costs, and ensuring compliance with food safety and airport requirements. You will partner with stakeholders to deliver outstanding traveller experiences.