General Manager

Respect Group Limited; Toowoomba Regional; On-site; AUD 110,000 - 140,000; Full time

Job summary

Respect Group Limited is seeking a General Manager to lead Yallambee Care Community in Millmerran, delivering safe, person-centred care across the home while overseeing operations, governance and resident experience.

You will drive quality, compliance and workforce development, partnering with residents, families and the local community. Nursing qualification (desirable), AHPRA registration and NDIS screening may be required.

Qualifications

• Experience in residential aged care leadership and governance.
• Strong knowledge of aged care standards, compliance and clinical governance.
• Proven ability to lead teams and deliver results.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Lead day-to-day operations with focus on quality and person-centred care.
• Drive clinical excellence, continuous improvement, and consumer outcomes.
• Coach and develop teams to achieve high performance and positive culture.
• Ensure compliance with Aged Care Quality Standards and regulations.
• Oversee quality improvement, risk management, and audits.
• Manage occupancy, budgets, and financial performance.
• Lead workforce planning, rostering, and capability development.
• Build strong relationships with residents, families, staff and community.
• Promote workplace health and safety and a supportive environment.

Skills

Leadership

Strategic planning

Stakeholder engagement

Communication

Financial acumen

Education

Nursing degree(s)

Job description

Lead with purpose. Make a difference. Be part of something bigger.

At Respect, we believe aged care is about more than providing support.

We exist to ensure older people receive the care they deserve, no matter where they live.

As the largest provider of aged care services in Regional Australia, Respect is a growing, values-led not-for-profit organisation with an exciting future ahead.

Following Respect’s acquisition of McLean Care, our organisation is entering an exciting new chapter, bringing together people, expertise and communities with a shared commitment to delivering exceptional care for older Australians.

This is your opportunity to join that journey.

About the Role

We’re seeking an experienced and passionate General Manager to lead Yallambee Care Community. Located in Millmerran, Yallambee is a 60 bed residential care home, providing general residential care as well as dedicated dementia support.

Yallambee incorporates several accommodation areas –

This is where your leadership can help shape the next chapter of care for the local community.

As General Manager, you will be responsible for the overall leadership and performance of the home, ensuring safe, person-centred care in line with regulatory standards and organisational values. You will lead all aspects of operations, including clinical governance, workforce leadership, financial performance, and the overall resident experience.

No two days are the same!

As General Manager you will:

• Lead the day-to-day operations of the home with a strong focus on quality, compliance, and person-centred care
• Drive a culture of clinical excellence, continuous improvement, and positive consumer outcomes
• Lead, coach, and develop teams to achieve high performance and foster a positive workplace culture
• Ensure compliance with Aged Care Quality Standards, legislation, policies, procedures, and regulatory requirements
• Oversee quality improvement, risk management, audits, incident reporting, and accurate documentation practices
• Manage occupancy, budgets, financial performance, workforce planning, rostering, and capability development
• Build strong relationships with residents, families, staff, and the local community
• Promote workplace health and safety while maintaining a safe, supportive, and values-driven environment
• Participate in ongoing professional development to support best practice and continuous improvement initiatives

About You

You are a confident, values-driven leader with strong background in residential aged care. You have a balance of clinical expertise and operational acumen, with a proven ability to lead teams and deliver results.

You are an experienced as a General Manager or Residential Aged Care Manager, with a strong knowledge of aged care standards, compliance and clinical governance.

A proven ability to lead teams, improve performance and drive positive outcomes, sound financial and operational management capability as well as excellent communication and stakeholder engagement skills.

And importantly a genuine passion for improving the lives of older Australians.

Tertiary qualification in Nursing (desirable)
Current AHPRA registration
Current NDIS Worker Screening (or ability to obtain)

What we can offer you -

• Competitive remuneration and benefits – Corporate Health Insurance and Employee Discount Program.
• Attractive pay incentives, along with not-for-profit salary packaging.
• The chance to engage in purposeful work within a values-driven organisation.
• Long-term job security in an industry resistant to economic fluctuations.
• A thriving, positive organisational culture that prioritises well-being.
• Abundant prospects for personal and professional growth through learning and development initiatives.
• Training and development pathways