General Manager

Respect; Emerald; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Corporate Health Insurance

Salary packaging (not-for-profit)

Purposeful work

Long-term job security

Positive organisational culture

Growth and development opportunities

Training and development pathways

Base salary range $120,000–$150,000

Job summary

Respect is seeking an experienced General Manager for the Emerald Avalon site in Emerald, Queensland. This leadership role oversees overall home performance, clinical governance, workforce leadership, and resident experience to deliver safe, person-centred care in line with regulatory standards.

The GM will drive quality, compliance, and financial performance while coaching teams and building strong relationships with residents, families, staff and the local community.

Qualifications

• Tertiary qualification in Nursing (desirable).
• Current AHPRA registration.
• Current NDIS Worker Screening (or ability to obtain).

Responsibilities

• Lead the day-to-day operations of the home with a strong focus on quality, compliance, and person-centred care.
• Drive a culture of clinical excellence, continuous improvement, and positive consumer outcomes.
• Lead, coach, and develop teams to achieve high performance and foster a positive workplace culture.
• Ensure compliance with Aged Care Quality Standards, legislation, policies, procedures, and regulatory requirements.
• Oversee quality improvement, risk management, audits, incident reporting, and accurate documentation practices.
• Manage occupancy, budgets, financial performance, workforce planning, rostering, and capability development.
• Build strong relationships with residents, families, staff, and the local community.
• Promote workplace health and safety while maintaining a safe, supportive, and values-driven environment.
• Participate in ongoing professional development to support best practice and continuous improvement initiatives.

Skills

Leadership

Operational management

Clinical governance

Stakeholder engagement

Team development

Education

Nursing qualification (desirable)

Job description

About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.

About The Role

We’re seeking an experienced and passionate General Manager to lead our Emerald Avalon site. Based in Emerald, Queensland.

This is a unique leadership opportunity to play a pivotal role in driving high-quality, compliant, and resident-focused care.

As General Manager, you will be responsible for the overall leadership and performance of the home, ensuring safe, person-centred care in line with regulatory standards and organisational values. You will lead all aspects of operations, including clinical governance, workforce leadership, financial performance, and the overall resident experience.

No two days are the same!

As General Manager You Will

• Lead the day-to-day operations of the home with a strong focus on quality, compliance, and person-centred care


• Drive a culture of clinical excellence, continuous improvement, and positive consumer outcomes


• Lead, coach, and develop teams to achieve high performance and foster a positive workplace culture


• Ensure compliance with Aged Care Quality Standards, legislation, policies, procedures, and regulatory requirements


• Oversee quality improvement, risk management, audits, incident reporting, and accurate documentation practices


• Manage occupancy, budgets, financial performance, workforce planning, rostering, and capability development


• Build strong relationships with residents, families, staff, and the local community


• Promote workplace health and safety while maintaining a safe, supportive, and values-driven environment


• Participate in ongoing professional development to support best practice and continuous improvement initiatives

About You

You are a confident, values-driven leader with strong background in residential aged care. You have a balance of clinical expertise and operational acumen, with a proven ability to lead teams and deliver results.

You are an experienced as a General Manager or Residential Aged Care Manager, with a strong knowledge of aged care standards, compliance and clinical governance.

A proven ability to lead teams, improve performance and drive positive outcomes, sound financial and operational management capability as well as excellent communication and stakeholder engagement skills.

And importantly a genuine passion for improving the lives of older Australians.

Essential Requirements

• Tertiary qualification in Nursing (desirable)


• Current AHPRA registration


• Current NDIS Worker Screening (or ability to obtain)

Perks & Benefits

• Competitive remuneration and benefits – Corporate Health Insurance and Employee Discount Program.


• Attractive pay incentives, along with not-for-profit salary packaging.


• The chance to engage in purposeful work within a values-driven organisation.


• Long-term job security in an industry resistant to economic fluctuations.


• A thriving, positive organisational culture that prioritises well-being.


• Abundant prospects for personal and professional growth through learning and development initiatives.


• Training and development pathways


• *The successful candidate will receive a base salary between the range $120,000 - $150,000