General Manager

Respect Aged Care; Merbein; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Corporate health insurance

Employee discount program

Not-for-profit salary packaging

Training and development pathways

Job security

Job summary

Respect Aged Care is seeking an experienced General Manager to lead Chaffey House in Merbein, Victoria, a welcoming home surrounded by vineyards, gardens and river flats. The role focuses on delivering safe, person-centred care in a not-for-profit setting, with a strong emphasis on regulatory compliance and resident wellbeing.

You will oversee day-to-day operations, clinical governance, workforce leadership, occupancy and budgets, while coaching teams and building strong relationships with

Qualifications

• Experience leading residential aged care operations.
• Knowledge of Aged Care Quality Standards and compliance.
• Proven ability to manage budgets, occupancy and workforce planning.
• Strong communication with residents, families and staff.
• Nursing qualification and active AHPRA registration desirable; NDIA screening may be required.

Responsibilities

• Lead day-to-day operations with focus on quality, compliance, and person-centred care.
• Drive clinical excellence and continuous improvement.
• Coach and develop teams to high performance and positive workplace culture.
• Ensure regulatory compliance and documentation practices.
• Oversee occupancy, budgets, financial performance, workforce planning, rostering.
• Build relationships with residents, families and the local community.
• Promote workplace health and safety and a safe, values-driven environment.
• Engage in ongoing professional development to support best practice.

Skills

Leadership

Healthcare management

Regulatory compliance

Financial management

Clinical governance

Stakeholder engagement

Quality improvement

Staff development

Education

Nursing degree

Job description

Are you an experienced Aged Care leader looking for a new opportunity?

Are you driven to make a meaningful impact on the lives of residents in a residential aged care home? This key leadership role could be for you!

About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.

About the Role

We’re seeking an experienced and passionate General Manager to lead our Chaffey House site. Based in Merbein, Victoria, we offer a welcoming home, surrounded by vineyards, gardens and river flats. We offer 24 hour residential care, palliative care and short term respite care.

This is a unique leadership opportunity to play a pivotal role in driving high-quality, compliant, and resident-focused care.

As General Manager, you will be responsible for the overall leadership and performance of the home, ensuring safe, person-centred care in line with regulatory standards and organisational values. You will lead all aspects of operations, including clinical governance, workforce leadership, financial performance, and the overall resident experience.

No two days are the same!

As General Manager you will:

• Lead the day-to-day operations of the home with a strong focus on quality, compliance, and person-centred care
• Drive a culture of clinical excellence, continuous improvement, and positive consumer outcomes
• Lead, coach, and develop teams to achieve high performance and foster a positive workplace culture
• Ensure compliance with Aged Care Quality Standards, legislation, policies, procedures, and regulatory requirements
• Oversee quality improvement, risk management, audits, incident reporting, and accurate documentation practices
• Manage occupancy, budgets, financial performance, workforce planning, rostering, and capability development
• Build strong relationships with residents, families, staff, and the local community
• Promote workplace health and safety while maintaining a safe, supportive, and values-driven environment
• Participate in ongoing professional development to support best practice and continuous improvement initiatives

About You

You are a confident, values-driven leader with strong background in residential aged care. You have a balance of clinical expertise and operational acumen, with a proven ability to lead teams and deliver results.

You are an experienced as a General Manager or Residential Aged Care Manager, with a strong knowledge of aged care standards, compliance and clinical governance.

A proven ability to lead teams, improve performance and drive positive outcomes, sound financial and operational management capability as well as excellent communication and stakeholder engagement skills.

And importantly a genuine passion for improving the lives of older Australians.

Tertiary qualification in Nursing (desirable)
Current AHPRA registration
Current NDIS Worker Screening (or ability to obtain)

What we can offer you -

• Competitive remuneration and benefits – Corporate Health Insurance and Employee Discount Program.
• Attractive pay incentives, along with not-for-profit salary packaging.
• The chance to engage in purposeful work within a values-driven organisation.
• Long-term job security in an industry resistant to economic fluctuations.
• A thriving, positive organisational culture that prioritises well-being.
• Abundant prospects for personal and professional growth through learning and development initiatives.
• Training and development pathways