Gatehouse Security Officer - 4x12h Shifts (Ballarat)

Sodexo; Ballarat; On-site; AUD 70,000 - 90,000; Full time

Job summary

Sodexo is seeking a Security Officer to manage the gatehouse at our Ballarat site in Ballarat, VIC. The role involves interaction with contractors, truck drivers and couriers, demanding strong customer service and strict site-entry compliance.

This full-time role operates on a 4-on/4-off rotating shift (4x12 hour days, 4 days off, then 4x12 hour nights, 4 days off). A Victorian security licence and a current first aid certificate are required.

Qualifications

• Victorian security licence required.
• First aid certificate required.
• Gatehouse/security duties experience preferred.
• Strong customer service skills and attention to detail.

Responsibilities

• Manage gatehouse operations and access control.
• Maintain and populate spreadsheets; data entry.
• Ensure premises are secured and safe for staff and visitors.
• Ensure compliance with site entry requirements at all times.
• Respond to incidents, provide guidance, observe and report.
• Maintain high levels of organisation and communication with stakeholders.
• Provide excellent customer service to contractors, drivers and couriers.

Skills

Stakeholder relations

Premises security

Data entry

Compliance

Incident response

Organisational skills

Communication

Attention to detail

Customer service

Education

Victoria Security Licence

First Aid Certificate

Tools

CCTV systems

Job description

Sodexo is seeking a Security Officer to manage the gatehouse at our Ballarat site in Ballarat, VIC. The role involves interaction with contractors, truck drivers and couriers, demanding strong customer service and strict site-entry compliance.

This full-time role operates on a 4-on/4-off rotating shift (4x12 hour days, 4 days off, then 4x12 hour nights, 4 days off). A Victorian security licence and a current first aid certificate are required.