Gate Automation Technician

Action Gate Automation; City of Melbourne; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Phone

Power tools

Training and support

Job summary

Action Gate Automation is seeking a Service and Installation Technician to join our Melbourne-based team, located in Thomastown. This field-based role focuses on servicing, fault finding, repairs, maintenance, and installation support for gate automation equipment across the Melbourne metro area, with occasional regional travel.

You will receive a competitive salary package, a fully maintained company vehicle, a mobile phone, power tools, and ongoing training and support.

Qualifications

• Solid mechanical aptitude with practical hands-on skills.
• Basic electrical/electronic understanding.
• Ability to read and interpret product documentation.
• Solid communication and customer service skills.
• Independent worker with good time-management.

Responsibilities

• Provide high level customer service on-site.
• Fault finding, diagnosis and repairs across gate automation equipment.
• Perform routine servicing and preventative maintenance.
• Assist with installations and equipment upgrades.
• Deliver quality workmanship and professional client engagement.

Skills

Mechanical aptitude

Welding skills

Electrical basics

Read product documentation

Customer service

Independence

Driver's license

WWC pass / Police Checks

Attention to detail

Low-voltage components

Job description

Action Gate Automation is a market leader in the Gate Automation Industry in Victoria. With over 50 years of combined industry experience, Action Gate Automation has built a strong reputation for technical expertise and delivering practical solutions across a wide range of automation systems.

We pride ourselves on delivering high-quality workmanship and supporting our technicians with strong systems, training, and autonomy in the field. As a growing business with a strong pipeline of work, this role offers long-term stability and ongoing exposure to advanced gate automation systems and technologies.

As the Victorian and Tasmanian distributor for Centsysproducts (https://www.centsys.com.au/), the successful candidate will predominantly work with Centsys equipment while also gaining exposure to a broad range of other gate automation systems and technologies.

With the combination of advanced automation products and a superior field management system, Action Gate Automation consistently provides fast and effective service to its clients.

Position Description

We are currently seeking a Service and Installation Technician to join our team based in Thomastown. This field-based role is responsible for servicing, fault finding, repairs, maintenance, and installation support across a wide range of gate automation products. While the role is predominantly Melbourne metro-based, occasional regional travel will be required.

You will be provided with an attractive salary package, fully maintained company vehicle, mobile phone, power tools, and ongoing training and support. You will be working alongside an experienced and collaborative team as we support Centsys products.

Your main responsibilities will include:

• Providing a high level of customer service at all times
• Fault finding, diagnosis and repairs across a wide range of gate automation equipment
• Performing routine servicing and preventative maintenance
• Replacing and upgrading equipment where required
• Assisting with and completing gate automation installations
• Delivering high-quality workmanship and attention to detail

Key selection criteria:

• Solid mechanical aptitude including sound welding skills
• Basic electrical and electronic understanding
• Ability to read and interpret product documentation
• Strong communication and customer service skills
• Ability to work independently and manage daily workloads effectively
• Current driver's license
• Ability to obtain and pass Working With Children and Police Checks where required
• Strong work ethic with a reliable and professional approach
• Experience with mechanical and/or low-voltage electrical components will be highly regarded; however, ongoing on-the-job training and technical support will be provided to ensure success in the role.

This is an autonomous position that requires a self-motivated individual with initiative, problem-solving ability, and the capacity to work independently.

Our ideal candidate will be located within Melbourne, preferably in the eastern or northern/western suburbs for travel efficiency to work and client sites; however, applications from candidates across all Melbourne suburbs are welcome.